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NC Department of Health and Human Services seeks a Senior Business Analyst to support the business case development, process improvement and requirements analysis, testing and implementation for new software solution projects for DMHDDSUS and DSOHF. **Primary tasks include:** - Identify and document stakeholders, data flows, and current and future state process flows. - Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements needed as input to market analysis, software procurement, and solution development process. - Translate client's business needs into agile themes, product backlogs, epics, user stories or detailed business requirement documents and use cases depending on development approach. - Work with Product Owner, business SMEs to groom user stories and define acceptance criteria to ensure that stories meet the team-defined definition of ready. - Work with vendor or internal developers and testers to confirm the functionality meets the story's acceptance criteria. - Participate in gap analysis and detailed requirement development efforts. - Assist the Business/Product Owner in planning, preparing for and conducting user acceptance testing, including developing test scenarios and test cases. - Perform requirements traceability throughout the project lifecycle to support user acceptance testing and production rollout. - Develop procurement documents such as Requests for Proposals, Requests for Quotes, and Requests for Information. - Support vendor proposal evaluation efforts and assist in documenting evaluation results. - Support process improvement initiatives - Perform market research for proposed automation projects. - Support options analysis and business case development for proposed automation projects. - Document meeting agendas and notes. - Facilitate requirements gathering meetings - Support project manager in maintaining project artifacts and developing status reports - Support the development of surveys, assessment tools, project methodologies, policies and procedures - Maintain SharePoint site for each assigned project - Perform other analysis assignments as assigned Highly desired**SkillRequired / DesiredAmountof Experience**Extensive knowledge of business system techniques and testing methodologies for software developmentRequired7YearsDemonstrated experience in gathering business requirements and development of business rules and process flow.Required7YearsProven experience with business process design, definition and/or re-design.Required7YearsSolid understanding of software development lifecycle and Agile, Waterfall and Hybrid development frameworks, including BA roleRequired7YearsHigh proficiency in Microsoft Office products (MS Word, Excel, PowerPoint) and SharePointRequired7YearsKnowledge creating Context, Data Flow, and Functional Decomposition DiagramsRequired5YearsExperience in planning & coordinating user acceptance testiing including developing and executing test scenarios and test casesRequired5YearsExperience facilitating small to large meetingsRequired7YearsDemonstrable analytical skills and attention to detailRequiredExcellent communication skills (both verbal and written)RequiredDemonstrable analytical skills and an attention to detailRequiredExcellent creative thinking and problem-solving skillsRequiredWorking knowledge of Jira and Micro Focus Application Lifecycle Management (ALM) and Quality Center (QC)RequiredExperience in development of procurement related documents including RFP, evaluation criteria as well as vendor evaluationHighly desiredExperience working for State governmentHighly desiredHealthcare or Medicaid related experienceHighly desiredExperience using Microsoft ProjectHighly desiredWorking knowledge of Jira, Confluence and Micro Focus Quality Center
IT
Full Time