Household Support Fund Administrator

We are looking to recruit an enthusiastic and forward-thinking Administrator with drive, initiative, and confidence. Reporting to the Household Support Fund Team Leader you will help to distribute the fund through various schemes in delivering support and help to our customers across North Northamptonshire. This is a role which will require you to work with directorates throughout the Council and beyond, including community groups and organisations, and voluntary sector partners.

Tasks

The Household Support Fund team will provide a range of support to meet the needs of families and individuals in crisis. Through direct support and working with local organisations and voluntary groups to offer help and support in more practical ways.

Your focus will be on delivering the Household Support Fund through various channels, to building strong partnerships with agencies and services to support people with the cost-of-living crisis. As well as being an active participant within the service, ensuring that individuals and families in crisis receive additional support and are signposted to our partner agencies for that longer term help.

Requirements

What We Expect from You:

• Empathy and Insight: A genuine understanding of the challenges faced by those in crisis, ensuring our support is both compassionate and effective.
• Administrative Excellence: Strong organizational skills, ensuring the smooth operation and distribution of the Household Support Fund.
• Exceptional Communication: Outstanding written and oral communication skills, enabling you to connect with customers from diverse backgrounds and relay crucial information effectively.
• Public Sector Experience: Familiarity with the workings of the public sector, especially in liaising with community groups, organizations, and voluntary sector partners.

Duration of assignment: Post will end 30 June 2024

Working hours: 37 hours Monday-Friday