Global Social Media Associate

pFounded by our inspiring CEO Connie Nam Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core Our mission is to revolutionise the jewellery experience through empowerment experience innovation & integrity We celebrate and empower diversity recognise the value of our people & support matters that are important to us everyone is welcome To see this in action check out our a targetblank TokappAlignment to our values is what we cherish above and beyond anything else Our core values are emGrow Togetherem emCelebrate Each Otherem and emBreak All BoundariesemppWe are proud of our journey so far and were still growing and need more ambitious and values driven people to join usppstrongSo whats the mission of the Global Social Media AssociatestrongppemememTo make A&M the most engaging global brand on social entertaining inspiring and educating our followers through the creation of viral social media content You will drive hype and awareness of A&Ms stores products services and key messages Your focus will be on building a truly engaged global A&M communityemppThis is an entry level role and your first step into a progressive brand marketing team who wants to disrupt the spaceppstrongWhat does success look like in this rolestrongbrppstrongCommunity ManagementstrongpululliTake ownership of daily community management using our social management platform and collaborating with relevant stakeholders to ensure a consistent dialogue with our communityliliWork closely with our customer care team to assist with replying to comments DMs & customer queriesliliCollaborate with wider Global & International teams to manage communication with creators and brand partners on socialliululpbrstrongPlanning Scheduling & PostingstrongbrpulliHandle the daytoday management of all social media platforms including scheduling posts for all accounts using our social media management toolliliTake ownership of optimising content across owned social media platforms (SEO product tagging updating links highlights etc)liliAssist with the curation of monthly content calendars and contribute to quarterly social previews aligning social plans & concepts with all key marketing & commercial moments and presenting to relevant stakeholdersliliContinually bring innovative ideas and creative concepts to our social media strategy that align with the wider marketing strategy and direction and continuously review and optimise content to resonate with our audiencebrbrliulpstrongContent Creation & ManagementstrongpulliCollaborate with the Content Team to brief deliverables and create social content at photoshootsliliBrief the Brand Design team to bring these social media concepts to life through social media content and graphics for all channelsliliGenerate innovative socialfirst concepts to cut through the noise on social and drive strong reach and engagementliliCollaborate closely with the Influencer & Partnerships team to create insightled social content briefs for influencers that will perform well on owned social channelsliliAttend shoots stores and brand activations to capture socialfirst content where requiredliliEdit content particularly shortform video content in line with commercial moments and trendsliliCraft snappy andengaging copy while maintaining our Tone of Voice tailored toeach platformliulpbrstrongReporting & InsightsstrongbrpulliKeep up to date with social media trends and competitor activity within the social media landscapeliliWork alongside our wider social team to regularly monitor performance of social activity reviewing social media analytics and creating reports and commentary around insights and opportunities to shape future plansliliContribute to weekly trade reporting & share commentary and actions around insightsliliUnderstand and research reactive social media trends updates and platforms to ensure were leading the way both as a brand and always have our finger on the pulse of whats trending & whats next!brbrliulpstrongWhat we would like from youstrongpulliExperience working within social media is beneficial but not essential and this role is open to graduates with relevant marketing creative coursesliliPrevious experience with scheduling platforms and editing is a plusliliA passion for working within social media and a solid understanding of whats going to go viral & key trends!liliKnowledge of all social media platforms including but not limited to Instagram Tik Tok Facebook YouTube & PinterestliliA strong creative eye excellent attention to detail and must be highly organised proactive and selfmotivated with a strong initiativeliliA can do attitude and be open to learn working closely and collaboratively within the wider brand marketing teamliulpstrongstrongWhat we do for youstrongstrongpul liProduct Allowance Friends & Family Discountli liHybrid and flexible working plus summer hoursli li days holiday bank holidays loyalty accrual BuySell optionsli liLunch clubs & Socialsli liPersonal Financial Coachingli liWork from home allowanceli liSabbatical after years serviceli liIncreased parental leave after years serviceliulpemWe have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values and having the freedom to be fully empowered to flourish and be your best selfemppstrongSalary (fulltime)strongp