Product Manager III

Submission deadline for interview selection is 10/18 @3PM CT.

Local candidates preferred
Given this role, remote first but there is a desire for HQ presence 1-2 days a week

- Initial 6 months contract to start - Very likely to be longer-termed/ongoing

Business Overview:

Tell us about your department:
Subscriptions Product team within Best Buy is responsible for building and maintaining complex software systems that caters to the needs of Best Buy's membership subscriptions services including My Best Buy, My Best Buy Plus and My Best Buy Total and Protection Plans. Subscriptions is a vital part of Best Buy's business model and its strategy for growing meaningful customer relationships. Our team supports a substantial existing line of plans and subscriptions and is moving toward a modular, modern, platform to support new opportunities such as recurring paid membership, service plans, streaming and software subscriptions.

We develop new subscription partnerships and offers that support an omni-channel experience; plan lifecycle, activation, and one-time or recurring billing. Subscriptions within our domain are defined by; software services, streaming, protection plans, and membership where BBY has a contract with the customer to provide the subscription and/or manage the recurring billing of the subscription.

Project Description:
The Product Manager III is part of the Subscriptions team within the Digital, Analytics and Technology (DAT) org at Best Buy. We are in the process of modernizing our systems while still maintaining business continuity from a data and reporting perspective. We are looking for a Product Manager to join us that has a strong understanding of data and data analytics tools. This product manager must be able to understand data and transform it so that it can be used to solve business problems, inform business decisions, and answer questions on the health of the business. This product manager will need to work with business stakeholders to understand their data and reporting requirements, work with engineers to understand the data published and additionally partner with data analytics and reporting teams. A high attention to detail is needed as well as a propensity for accuracy.

Position Summary/Job Description:
Below are some of the responsibilities this product manager is expected to assume in their position:

Working directly with business partners (internal and external) to fully understand their business problems and use that understanding to drive the Subscriptions platform priorities and delivery.
Be able to clearly articulate goals and outcomes
Create and drive a roadmap that will show how business continuity will be maintained while propelling the business into a better way of obtaining data.
Partner with individuals and influence without authority in order to get objectives met.
Drive a culture of innovation and Build, Measure, Learn cycle in the team.
Meeting with key stakeholders, listening to and understanding customer feedback, and responding to product suggestions.
Define and track key performance indicators to measure success of data and reporting features
Define product requirements, and manage a healthy prioritized backlog for the engineering team by partnering with them in sprint ceremonies

Skills Overview:
What are the top five skills and number of years of experience required to perform this job?
- A bachelor's degree in business, computer science, or a related field
- High level of comfort with technology and its development
- SQL or experience with Data Visualization tools including familiarity with ETL processes
- A minimum of 5 years experience in product management or a related field
- Exceptional analytical and conceptual thinking skills
- Ability to influence stakeholders and work closely with them to determine acceptable solutions
- Ruthlessly prioritize and focus on product features that can drive maximum impact with minimal resources

What are some preferred/nice to have skills the manager is looking for?
- CSPO certification