Coordinator - Insurance Operations

The role is 5 days onsite first 6-8 Weeks for training and then will move to a hybrid model which will be around 3 days onsite.

Shift Timing : (8 AM to 5 PM)

Possibility to convert FTE.

NOTES FROM HM

• Focused on coordinating timelines and drafting documents related to the client's renewal process
• Working closing with our internal client team's in order to provide superior customer service and consistent deliverables

Job Description

• High School Diploma required; Degree preferred
• Intermediate Microsoft Office proficiency: Excel, PowerPoint, and Outlook - knowledge of Excel formulas, pivot tables, edit or create PowerPoint slides and Outlook mail/calendar communication.
• Exceptional organizational skills: work on multiple accounts and at different stage in the renewal process, so being organized is important to your success in this role
• Strong communication skills: collaborate with client teams who are remote, so the ability to communicate effectively is key
• Drives timely and accurate production/processing of complex documents/information (includes report preparation).
• Maintains a solid understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen new and established relationships
• Builds and maintains strong working relationships with internal and external stakeholders and serves as point of contact regarding any potential problems.
• Adheres to Company policies and performance standards and recommend improvements.
• Contributes to the achievement of Operations team Service Level Agreements (SLA) , Key Performance Indicators (KPI) and business objectives

,Insurance Operations,Insurance renewal,Customer Service,Documentation,Account Coordination,Insurance,Excel - Pivot Tables; Formulas