General Manager - HospitalityRestaurants

Job Responsibilities:

• Manage and oversee all aspects of the hospitality/restaurant operations
• Ensure smooth day-to-day running of the establishment
• Develop and implement operational policies and procedures
• Monitor inventory and stock management
• Supervise and train staff members
• Lead and motivate the team to achieve high levels of customer satisfaction
• Maintain a positive working environment
• Handle customer complaints and resolve issues effectively
• Monitor financial performance and implement strategies to increase profitability
• Collaborate with marketing and sales teams to develop and implement promotional activities

Essential Qualifications:

• Bachelor's Degree in Hospitality Management or a related field

Desired Experience:

• Minimum 2 years of experience in a hospitality/restaurant management role
• Minimum 5 years of experience in the industry
• Strong knowledge of front of house and back of house operations
• Proven experience in stock management and staff management
• Demonstrated leadership skills and ability to lead a team
• Target driven mindset and ability to achieve set objectives