We thrive for excellence, creativity and precision when tailoring every aspect of our guest’s itinerary bringing their dreams and desires to life. Our client is looking for a passionate, motivated, and resourceful individual to join the team. As a travel specialist you will be fulfilling leisure travel, including luxury journeys and the most unforgettable experience.
Key Duties & Responsibilities:
To Develop and maintain excellent working relationship with Tour Operators
Design requests of exclusive experiences in Cape Town
Preparation of tailor-made offers and travel documents, preparation of travel programs and administrative process
Oversee and manage the guest’s itinerary and ensure that it is executed successfully
To manage and assist guests from their time of arrival and until their time of departure
To supervise current Tour Programs and services provided
To supervise and interact with other providers as well as to assist in finding new potential service providers of high standards.
To book and supervise all Tour Guides and drivers working for Samsara Africa Travel Operations Department
Provide consultation regarding travel and tourism products and all other information pertaining to travelling to Clients.
Send, receive, and process e-mails with third parties on behalf of the company
Requirements:
Exceptional customer service skills
Good judgement and adept use of travel research and technologies
Passion for travel
Minimum two Years of experience
The position requires above average level of knowledge about Tourism Products/Packages in South Africa
Excellent communication skills in verbal & written English, be eloquent telephonically, be detail-oriented and be able to provide efficient customer service.
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