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You will be updated with latest job alerts via emailWe are seeking a dedicated Customer Support Specialist to join our dynamic team. Our support team quickly adapts to many different customer inquiries about technology and account management through empathetic listening and creative problem-solving. We also aim to provide a white glove experience to all our members.
Job Description: Customer Support Specialist - Level 2
$20,000 - 30,000 USD Annually
Full-time (Weekend hours may be applicable)
About Nutrisense
If you are a Customer Support Specialist and looking for the challenge of operating in a fast-paced environment, please read on...
We are a HealthTech startup with a mission to help anyone discover and reach their health potential. The Nutrisense mobile app leverages continuous glucose monitoring (CGM) with access to virtual support from best-in-class nutritionists so that everyone, not just individuals with diabetes, can learn about their unique food responses, understand their metabolism, and reach health goals that lead to an optimized life.
Our customers range from the ultra-healthy trying to take their life to new levels to individuals with diabetes trying to manage their disease. Our platform focuses on bringing individualized, real-time data about your metabolic health to the palm of your hands.
We are seeking a dedicated Customer Support Specialist to join our dynamic team. Our support team quickly adapts to many different customer inquiries about the technology and account management through empathetic listening and creative problem solving. We also aim to provide a white glove experience to all our members.
If you are interested in joining a mission-driven startup that is disrupting the health industry and cares about creating a dynamic environment for its employees, apply today.
In this role, you’ll get to:
We are looking for a person who:
To Thrive In This Role You Will Need:
Preferred Qualifications:
Total Compensation Package For This Role Includes:
Nutrisense has an organization-wide commitment to diversity, equity and inclusion. We strive to create a work environment where everyone has a sense of belonging. Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.
We benchmark total compensation to industry standards, taking into account candidate's experience, skill, and geographical location.
Confidence can sometimes hold us back when applying to a role. But wanted to share with you that we are not looking for “perfect” for this role. Nutrisense offers an environment where we want to see you grow if you are looking to do so. So if you bring a different background than a traditional customer support role, please do apply if this is a role that you feel you could grow in plus be excited about everyday.
Salary
$20,000 - $30,000 per year
Full Time
Call Center / BPO / KPO / Outsourcing