Fine tune UC pb management interlock with other stakeholders
Intiate Problem codes exercise on all UC technologoy in alignment with UC stakeholders.
Intiate Pb management communication and Newsletter.
Perform weekly Problem reviews, enrich invovlment of other teams managers representatives in disucssion to progress when needed with blocking PB
Maintain and publish dashboards
Define and provide KPIs on Problem performance, Deploy new PB KPI based on PB representation per different products
Improve regularly process ( promote KEDB usage, update of related documents (instalation docs, icog..), work with DGPO & other similar transversal roles to improve problem managment....)
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