PURPOSE OF POSITION
Stanley Black & Decker is seeking an Apprentice Data Analyst, to support the Global Quality improvement initiatives within the Customer Feedback Team measuring, monitoring and driving Customer Satisfaction. The ideal candidate should have a growth mindset and be willing to support the team in all aspects of data development, visualization and analysis.
MAJOR RESPONSIBILITIES
- Be able to undertake the following, in line with organisational procedures and under supervision:
- Identify, collect and migrate data to/from a range of internal and external system
- Manipulate and link different data sets as required
- Interpret and apply the organisation s data and information security standards, policies and procedures to data management activities
- Collect and compile data from different sources
- Perform database queries across multiple tables to extract data for analysis
- Perform routine statistical analyses and ad-hoc queries
- Use a range of analytical techniques such as data mining, time series forecasting and modelling techniques to identify and predict trends and patterns in data
- Assist production of performance dashboards and reports
- Assist with data quality checking and cleansing
- Apply the tools and techniques for data analysis, data visualisation and presentation
- Assist with the production of a range of ad-hoc and standard data analysis reports
- Summarise and present the results of data analysis to a range of stakeholders making recommendations
- Work with the organisation s data architecture
Technical Knowledge and Understanding:
- The range of data protection and legal issues
- The data lifecycle
- The different types of data, including open and public data, administrative data, and research data
- The differences between structured and unstructured data
- The fundamentals of data structures, database system design, implementation and maintenance
- The importance of the domain context for data analytics
- The quality issues that can arise with data and how to avoid and/or resolve these
- The importance of clearly defining customer requirements for data analysis
- The processes and tools used for data integration
- The steps involved in carrying out routine data analysis tasks
- How to use and apply industry standard tools and methods for data analysis
REQUIREMENTS
- Logical and creative thinking skills
- Analytical and problem-solving skills
- Ability to work independently and to take responsibility
- Can use own initiative
- A thorough and organised approach
- Ability to work with a range of internal and external people
- Ability to communicate effectively in a variety of situations
- Maintain productive, professional and secure working environment
Stanley Black and Decker Values Aligned with Purpose:
Courage & Innovation
We re Bold to Break the Mold
- Bravely innovate without boundaries
- Generate and embrace new ideas
- Drive cutting-edge digital solutions
- Foster creativity for exponential growth
- grams, processes and policies.Seconday)EA)fshore)
Agility & Performance
We Cut Through Challenges
- Simplify to accelerate business results
- Anticipate, adapt and lead changes
- Focus on the right things and take action
- Perform in ways that exceed expectations
Inclusivity & Collaboration
We Join Forces For Sustainability
- Respect and leverage all aspects of diversity
- Make decisions with an inclusive, global view
- Collaborate to amplify customer value
- Communicate to drive meaningful outcomes
Integrity & Accountability
We Are Reliable to the Core
- Operate with the highest ethical standards
- Be who you are, build trusted relationships
- Act with transparency and positive intent
Live up to commitments and own the results