IT Operations Admin Assist Research Writing Design Logistics Efficiency

JOB RESPONSIBILITIES:

Providing direct and indirect aid to the Founder (CTO) of the company for various project work. We are a young company and our dynamics are constantly evolving. We are in need of well-facilitated structure and project management, along with discretion of when to pivot or abandon ideas. Some basic duties will include:

• Researching products, vendors, technology, legal information, and other subject matters. Summarize information findings into digestible reports with estimated time per project.
• Balancing multiple calendars, coordinating appointments and scheduling events, answering inbound calls, keeping track of reminders, collaborating on large projects.
• Critique and polish immaculate verbiage in a manner that is both clear/beautiful and real/literal; by email, typeform and phone (templating).
• Architect and polish standard operating procedures and process guidelines using O365 Sharepoint.
• Recording customer information, job details, expense entries, and general notes into our various software platforms:, RepairShopr, Xero, Gusto, BirdEye, Jobsoid, Slack, etc.

With the above stated, our staff is age bracket is approximately 22-32. This is an opportunity for a new position we are exploring, and honestly - it may not work. If it does (and we are more effective, productive, and profitable), obviously this would be a permanent position. However, because of the nature (and unpredictability) of this opportunity, we're weary to onboard long-time experienced project managers or executive assistants. We don't want to waste time, but we also need to test growth opportunites.

MINIMUM EMPLOYMENT REQUIREMENTS:

• Clean, attractive and approachable appearance, friendly attitude and patience, and confident/persuasive demeanor and communication skills.
• Excellent verbal/written/interpersonal skills and satisfactory memory, with ability to blindly type at 30+ WPM with good grammar/literacy/accuracy.
• Multi-tasking performance, ability to work in fast paced environment without being distracted.
• Proficiencyin using majorbrowsers & apps (Chrome/Safari, Office 2019/365, Slack, Trello, etc).
• Private (and reliable) vehicle, a valid driver s license, and live within 30 minutes of central Pinellas County.
• Modern smartphone + personal computer, and a real bank account (payroll is paid by direct deposit only).
• Must pass a drug test and background check, not be on medication inhibiting cognitive reasoning, and read this entire job listing twice.
• 1+ years of office administration or executive assistance experience.

PREFERRED EXPERIENCE:

• Advanced experience working with Mac OSX and entire Apple software ecosystem (not just iOS!).
• Practical experience working in a self-starting project manager role, for administration. Insight to wasteful expenditures welcomed.
• Create ready-for-print designs, properly formatted and designed paperwork, and artwork for retail/promos (Corel or Adobe suite preferred).

SCHEDULE AND AVAILABILITY:

• Full-time: 3-5 days, one of which is guaranteed to be Friday or Saturday or Sunday.
• Our normal business hours are 9:30a 6:00p. We are closed on all major holidays.
• 4+ weeks paid hands-on training in-store, ongoing professional skills development
• Personable and friendly team environment + down-to-earth Founder.
• Position starts as hourly (based on exp) with 4 weeks of paid training.
• 1099-contractor for 90-day probationary period, and W2 employee after.

COMPANY AMENITIES

• Company-issued Dell/HP Pro Laptop (i5/DDR4/SSD/WinPro)
• Company-paid MS 365 E3 Premium subscription w/ 5TB
• Company-provided Gunnar Optiks digital performance eyewear
• Company-issued OTE Active Noise Cancelling BT Headphones
• Company-paid Sam s Club Business Premium member card
• Company-sponsored Amazon Prime business membership
• Company co-paid T-Mobile service w/ unlimited talk, text, & LTE
• Company-issued Gear/Swag (tumbler, gadgets, etc)
• Free banking/checking accounts from Chase bank
• Automatic height-adjustable bamboo sitting/standing desks
• 54 Technologist workstations w/ 4 outlets + USB/Cat5
• Available Nerf N-Strike Elite 6-shot with ammo (yes, seriously)

EMPLOYEE BENEFITS

• Paid Time Off (PTO) begins accruing on your first day (40hrs/yr)
• Humana Dental & Vision (PPO) insurance options
• Allstate Accident Indemnity insurance policies
• MD-Live 24/7 TeleDoc health / prescription service options
• Allstate Disability + Critical Illness & Life insurance plans
• TransAmerica Preventative Care & Wellness ($0 co-pay)
• ID Shield & Legal Shield w/ Member Perks Discounts
• Digital HR by Gusto: Mobile App, Work Verify, Time-off
• Annual Holiday Bonus - Recognition & Rewards

ORG FUNDAMENTALS

• Team-oriented, positive & friendly culture of IT people
• Best-in-class tooling, resources & automated infrastructure
• Constantly evolving workflows, process & methodology
• Templated processes & procedures for Escalations Support
• Quarterly performance & annual compensation reviews
• Structured "SMART" Incident Reporting & Correction system
• Tracked goals + shared Reports for Service/Product metrics
• Static schedule, consistent hours & days off, no weeks over 40
• Flexible professional dress-code (solid polo / biz-casual)
• Full-amenity kitchen w/ refrigerator, microwave, Keurig, etc

[Redeemable at 3 months / 6 months / T2 expert*]