Data Entry Specialist

Are you someone who values precision and organization, with a strong passion for the security and software industry?

Greater Talent Group has an exciting opportunity for a Data Entry Specialist to join a dynamic and driven team at a SaaS early stage company in Austin TX.
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You will play a crucial role in maintaining and updating the product database, ensuring the accuracy of information and database integrity. Your primary responsibility will be to bridge the gap of software automation by safely working through customer tickets and calls to achieve a higher automatic accuracy of our product.

How will you make your impact?

• Serve as a trusted advisor to bridge the gap of software automation
• Raise our database integrity daily and accurately input valid information to achieve higher automatic accuracy
• Ability to clearly and concisely articulate information and data to our customers
• Review and correct any customer errors or inconsistencies in data
• Follow established data entry procedures and guidelines to maintain a high level of accuracy and efficiency
• Maintain confidentiality and security of sensitive information while handling data

• Clerical office skills, including computer skills and data entry preferred
• Detail-oriented with strong investigative skills
• Reliable with a positive and profession attitude and strong work ethic
• Ability to learn to navigate through different systems and portals
• Adaptability to handle changes in procedures and software system
• Ability to prioritize, ask questions when appropriate and exercise good judgment.
• Strong organizational skills with an ability to manage time and resources effectively
• Excellent communication skills, both verbal and written, and ability to address data-related discrepancies

• Hybrid work environment; working 2 days of your choice from the Austin TX office
• Salaried position; annual base salary and bi-annual bonus
• Monday-Friday Schedule 9am-5pm [no shift work required]
• 20 days PTO + 5 Paid Sick Leave + No work on your birthday
• Company Equity
• Annual Company Summit
• Volunteer Hours
• Wellness Benefit
• Generous family leave policy
• Health, Dental and Vision Insurance
• 401k with matching
• Life Insurance