Cerner Practice Leader
Cerner Practice Leader
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5years
Not Disclosed
Salary Not Disclosed
Job Description
This is a remote position.
Ellit Groups is a woman, minority-owned business and certified by WBENC. Provider and Life Sciences organizations are prioritizing diversity and working with firms like Ellit Groups. Diversity in an organization brings strength, differing outlooks and opinions. It helps us be our absolute best. In fact, we strive for it at Ellit Groups. Our leadership are strong believers in this philosophy and intentionally support elevating good people to do their best. We pride ourselves on having top talent with depth and breadth in all we do. Our rapid growth is based on our ability to consistently deliver quality to each customer, ensuring our clients success is our success. We have been entrusted to provide an end-to-end IT service delivery model to support running healthcare operations starting with advisory services to planning and implementing some of your most important solutions; supporting them once live; continuing to modernize/optimize the user experience; and offering ongoing learning and adoption of IT solutions.
The Cerner Practice Director (PD) is responsible for managing Ellit Groups Cerner client relationships, providing customer support, and evaluating and managing top Cerner talent for the team. PD s will field customer inquiries, process agreements, manage consulting staff, and connect clients with other departments when needed. PD s will liaison the connection between the customer and other internal units or personnel within Ellit Groups. They inform and educate clients about Ellit products and services, highlighting benefits and features that may drive conversions and sales. Representatives may be expected to meet certain sales-related goals or quotas.
RESPONSIBILITIES
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Serve as the primary point of contact on behalf of Ellit Groups for all assigned Cerner accounts and client partners..
Oversee maintenance and execution of Ellit Groups client-vendor agreements and contracts (MSA S, BAA s, SOW S etc.).
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Manage Client data in CRM tool
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Submit candidate to the Client via ATS tool or email if ATS is not an option
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Coordinate consultant contracts; ensure that contract provisions are met and that appropriate approvals are received.
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Manage assigned staff in collaboration with Ellit Groups Practice Line leaders and Human Resources.
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Provide position requirements intake document to Recruiting for new client requests.
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Aid in facilitating new hire onboarding and firm-to-client handoff.
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Provide regular account status updates and progress reports.
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Establish regular touch bases with client leaders and client hiring managers.
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Provide client support and customer service on day-to-day inquiries from clients and coordinate with Recruiting point as needed.
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Perform quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
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Take the leading role in organic business development for assigned accounts.
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Participate in sales presentations and other client meetings.
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Assume responsibility for the development of proposals and tactical plans.
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Forecast budgets and execute revenue goal action plans.
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Keep accurate records of time spent on projects and manage burn rate.
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Take a leading role in ensuring timely, accurate, and high-quality deliverables.
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Keep internal team informed of changes in client/competitive climate.
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Assist with marketing efforts.
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Collect, compile, and analyze moderately complex data and information.
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Raise client awareness when changes in client direction impact estimates.
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Ensure the highest standards of Quality Control for client deliverables.
This job description is not designed to include a full list of responsibilities required of the employee and may change as needed.
Requirements
QUALIFICATIONS
Education:
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Bachelor s Degree preferred; Associate s Degree or some college coursework required.- Strong experience in Cerner Health IT Consulting
- People management
- Sales Management
- Partnering with recruiting to identify, screen, and hire top talent
Knowledge, Skills, and Abilities:
- Act in an appropriate and professional manner as defined by the company s Standards of Behavior, Policy and Procedures, and Scope of Services.
- Understands the organization and structure of healthcare organizations, policies and procedures, work practices, forms and documents associated with Healthcare IT.
- Proficiency in computer software skills (including Microsoft Office Word, Excel, PowerPoint, OneNote, Visio, etc.).
- Solid professionalism and time-management skills.
- A critical thinker and problem solver with strict attention to detail.
- Can collaborate and lead with confidence.
- Direct, train, supervise, review, and evaluate the work of consulting staff.
- Exercise discretion and sound judgment in coordinating and performing high-level tasks in a fast-paced environment.
- Follow clear directions, instructions, and protocols in assigned duties.
- Independently initiate, prioritize, perform, or solve problems related to deviations in assigned work to meet deadlines and achieve work objectives.
- Maintain highly sensitive and confidential information.
- Be a sound multitasker with sound time-management skills.
- Organize work, set priorities, meet critical deadlines, and follow up on assignments with minimal direction.
- Research, compile and summarize informational materials.
- Model the Ellit Groups Standards of Behavior.
- Understand, interpret, apply, and explain departmental policies and procedures.
- Use initiative and independent judgment within established policy and procedural guidelines.
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None required.
WORKING CONDITIONS
- Work from home with travel as identified by business or client needs. All remote employees are expected to have a consistent, reliable internet connection.
- While onsite with a client:
o Work indoors in offices, hospitals, and other health care facilities
o Work near others in the same office space
o Sit at a desk or stand/walk for periods up to the full duration of a shift
o Wear appropriate PPE when visiting medical facilities
o Travel between facilities as needed
Benefits
Ellit Groups provides comprehensive benefits options to salaried employees, including:
Employment Type
Full Time
Key Skills
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