Sr Product Manager
Position Details
The product team is looking for an Sr Omnichannel Product Manager with a track record of driving double-digit growth through product initiatives and innovation. You will build products to support business initiatives to grow demand, and work with cross functional partners to develop and incorporate functional enhancements for various product segments, including kiosks, web and mobile app . In this role, you will have the opportunity to make a major impact on the growth and our customer acquisition and retention strategy . This position requires a deeper understanding of customer acquisition, online to offline, ecommerce and re-commerce.
Responsibilities
- Identify market opportunities using data to define a product strategy that drives growth
- Feature prioritization and trade-off decision making, working with engineering and support teams, while owning an d mainta ining product roadmaps.
- Identify and build various ecommerce , re- commerce and consumer focused initiatives.
- Work closely with marketing to support customer initiatives
- Track record of solving customer pain points while driving financial results
- Define product success metrics and evaluate financial impact tradeoffs
- Partner with finance and business owners on creating business cases and validation of assumptions
- Perform A/B testing (Optimizely) (Learn and Optimize)
- Clearly communicate product release plans, benefits and results, to internal stakeholders including the executive committee
Education & Experience
- Bachelor's degree in engineering , Computer Science, Business, or related field
- Minimum 5 years of product management experience with a focus on software products and technologies required . Ability to make tradeoffs and prioritization in a resource constraine d environment required .
- Experience working on B2C product required
- Very good analytical skills and the ability to collect data ( SQL or similar skills) and do ad hoc analysis required .
- Attention to detail and good judgment for when something is consumer-ready
- Experience developing and presenting business cases for executive leadership decisions required
Knowledge, Skills & Abilities
- Working knowledge of Agile/Scrum software development environment, familiarity with tools including JIRA, Confluence, Tableau, InVision, Optimizely or similar tools required
- Sound understa nding of using UX research and UX design to build products.
- Ability to influence UX designers in developing consumer products
- Excellent people skills, team mentality
- Strong desire to take ownership of the full product life cycle
- Excellent written and verbal communication skills
- Demonstrable track record of success
- Experience and knowledge of SEO/SEM methods is a plus
- Understanding of mobile industry (a plus)