Aftersales Service Manager

Service Manager - About the Role:

Purely Automotive Recruitment Ltd has a fantastic opportunity for an experienced Aftersales Manager to join our client based in Llandudno, North Wales. The successful candidate will be managing and motivating a team of Technicians, Service Advisors, Workshop Controllers, Parts Team, and various aftersales support staff within an extremely busy facility based in Llandudno. This is a wonderful opportunity to work with a family owned franchised dealer group, responsible for retailing a number of prestige automotive brands across the north-west.

Duties and Responsibilities include:

Managing the Aftersales Department, ensuring it achieves all dealer standards, operational targets, KPI - business plans

Implementing the group standards and procedures to achieve complete customer satisfaction

Accurate and timely warranty submissions that comply with the group and manufacturer policies

Ensuring a fully embedded process is in place for VHC (Personal Video)

Ensuring workshop WIP and debt are in line with budget stipulations

Full compliance with H&S regulations, COSHH, E.P.A. Regulations and the ISO 9002 Quality Manual

Requirements

Currently employed as an Aftersales / Service Manager preferably at a main dealer with experience of managing and motivating large teams.

A proven track record in achieving volume, profit and the highest CSi standards within a very busy environment managing a multi bay workshop and parts supply facility.

Confident, self-motivated and disciplined in all areas of people management and business administration

Experience of Automotive Parts & Service Management (Essential)

Computer literate and comfortable with web-based computer applications

A full clean UK Driving Licence is required for this position, along with living within a commutable distance to the Centre

Benefits

In return we offer a competitive basic salary together with an attractive bonus and a company car.

Additional benefits include annual holiday leave, plus bank holidays, pension scheme, training and excellent career prospects within the company.

To Apply now! please upload your C.V. by clicking the link below or call Purely Automotive Recruitment for a confidential discussion on:

Purely Automotive Recruitment is a dedicated Automotive Industry talent resourcing service provider, operating across the UK and Ireland.

Currently employed as an Aftersales / Service Manager preferably at a main dealer with experience of managing and motivating large teams. A proven track record in achieving volume, profit and the highest CSi standards within a very busy environment managing a multi bay workshop and parts supply facility. Confident, self-motivated and disciplined in all areas of people management and business administration Experience of Automotive Parts & Service Management (Essential) Computer literate and comfortable with web-based computer applications A full clean UK Driving Licence is required for this position, along with living within a commutable distance to the Centre