AVVTC SchedulersTechnician

OUR COMPANY REVOLVES AROUND MISSION-DRIVEN ENGINEERING

At Lucayan Technology Solutions LLC, we strive to solve our customer's hardest problems. Our highly focused customer-centric approach is crucial to our customer's success and ultimately ours. We aim to be a breath of fresh air: and be the most innovative organization in the Government contracting space. Sounds cliche? No worries the proof is in the pudding. To get there, we need exceptionally talented, bright, and driven people. Join us if you'd like to be a part of our journey. Right here, right now, this is your chance to make history and put a ding in the universe.

Lucayan Technology LLC is hiring a AV/VTC Schedulers/Technician to support the United States Special Operations Command (USSOCOM) Information Technology Enterprise Operations and Maintenance Contract (IT EOM). USSOCOM requires comprehensive worldwide information technology (IT) support to operate and maintain the Special Operations Forces (SOF) Information Enterprise (SIE).

AV/VTC Schedulers/Technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of AV/VTC hardware, software and network connections. VTC Schedulers/Technicians must have expertise in scheduling VTC sessions in VTC bridges, hands on experience with debugging the interoperation of VTC bridges and end points, as well as experience setting up, maintaining and troubleshooting AV equipment (displays, microphones, sound boards etc.)

General duties include:

• Installing, configuring, and maintaining VTC endpoints
• Installing and configuring VTC applications, system software and upgrades
• Troubleshooting and repairing hardware and network connectivity issues
• Removing old equipment and performing data migration to new machines
• Supporting AV requirements for Command events and ceremonies

• Clearance Requirements: Active TS/SCI clearance required
• Education Requirements: None
• Certification Requirements:
• DoDD 8570.01-M IAT II *
• Experience Requirements:
• At least four years of experience supporting and troubleshooting AV/VTCs equipment in Government environment, as well as troubleshooting and fixing AV/VTC hardware and software.

• Medical/dental plans w/FSA & HSA options
• Vision Plan
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• 401k
• 2 weeks PTO
• 10 Paid Federal Holidays
• Workers Compensation
• Commuter Benefits