Our client, Tucson Plastic Surgery, is adding a Patient Care Coordinator to their incredible team as their practice continues to expand in their new state-of-the-art plastic surgery office.
As a Patient Care Coordinator, you are the main liaison between the patient and their surgeon. You will conduct preliminary consultations and lead patient intakes, offer guidance, explain procedures, answer questions, share surgical plans and pricing, schedule surgeries, interface with patients families, follow up, and share pre-and post-operative instructions.
Who You Are: The choices their patients make are deeply personal, and it is critical that you establish a rapport with patients providing the support needed as they contemplate potentially life-altering decisions.
A good listener who can empathize with patients and put them at ease as they explore their surgical options
Someone with superior interpersonal communication skills and with demonstrated patience
Timely and well-organized with strong attention to detail
Positive, adaptable, and self-motivated
Driven to provide world-class experiences and service by being friendly, attentive, engaging, and polished
What You’ll Do Through on-the-job training, you will become well-versed in all the products and services we offer and be prepared to provide patients with timely, accurate information.
Welcome new and existing patients, and ensure all patients receive an exemplary experience
Perform preliminary consultation, intake patient medical history, and review surgical options; manage patient records accordingly
Explain procedures and pre-/post-operative care, and answer patient questions, in-person or via phone or email
Schedule surgeries and follow-up care
Review pricing, and payment options, and collect fees/payments
Conduct confirmation calls for patient appointments
Scan all necessary paperwork into the patient’s charts
Maintain patient records and ensure confidentiality
Comply with HIPAA and the vision of Company practices
Maintain open and positive communication with each department.
What You Will Get: Tucson Plastic Surgery offers the finest in Plastic Surgery, offering the latest advanced integrated aesthetic and reconstructive surgery in Tucson, Arizona. Led by a husband-and-wife team and sought-after plastic surgeons Dr. Raman Mahabir, MD, MSC, FRCSC, FACS, and Dr. Silvia Kurtovic, MD. We are a team of highly skilled and trusted professionals that are committed to delivering an unparalleled patient experience.
$25-30/hour depending on experience
Full-time opportunity, in-office, M-F 9 am-5 pm, no evenings, weekends, or on-call
Dental, Vision & Health
Generous PTO – 2 weeks, increases with years in practice
Holidays Paid
401k with a 3% match after the first year
Qualifications:
Min 1-year experience in sales or customer service, preferably in plastic surgery, medical spa, or another surgical or wellness setting
Exceptional interpersonal communication skills
Excellent organizational and time-management skills and attention to detail
Friendly, engaging, and polished demeanor
Ability to manage workload effectively and efficiently in a fast-paced environment
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.