IT Infrastructure Production Engineer - Remote Location

Power the Future with us!

SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries.

Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.

By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive.

This position provides the successful candidate with the opportunity to join our new SolarEdge manufacturing Team and have the opportunity to build together this new operation.

What will you be doing

• First & second Tier IT support for office users, IT systems, production IT systems, and elements HW and SW in the factory.
• Managing and responding to IT requests from factory users and from global IT teams.
• Initiate corrective and preventive actions and operations for the proper management of IT systems in the factory.
• Managing and fixing hardware, software, networking, and system issues.
• Primary supportfor production lines equipment (IT side).
• Ensuring all systems are operational and backed up.
• Implements and follow Company s IT documentation, procedures, and processes
• Perform troubleshooting through diagnostic techniques and pertinent questions.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process.
• Direct unresolved issues to the next level of support personnel.
• Record events and problems and their resolution in the CRM systems
• Identify and suggest possible improvements in procedures.

Requirements :

Requirements:

• IT Infra professional knowledge and practice, mainly in desktops, networks, operating systems
• Self learning approach and ability
• Service approach
• Understand the critical level of IT systems and elements stability and availability for the factory operations
• Team player, cooperation with the global IT teams
• Properly IT representation in the factory, ability to work with users, seniors,and all parties in the factory

FAIR PAY & A JUST WORKPLACE

At SolarEdge, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation. The pay range for this position in Texas at the start of employment is expected to be between $85K - $110K. It is anticipated that most qualified candidates will fall near the middle of this range. However, base pay offered is based on market location and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.

Even more importantly, please note that salary is only one component of total compensation at SolarEdge. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that SolarEdge has to offer!

SolarEdge proudly seeks to build a richly diverse workforce by hiring people with a diversity of thoughts, identities, perspectives, and experiences that help advance the difference we make for consumers, and by ensuring our people experience equity and inclusion in their work lives. We encourage members of traditionally underrepresented communities to apply, including women, LGBTQIA people, people of color, and people with disabilities.

Remote Work :

Yes

Employment Type :

Full-time