Revenue Manager

Tangerine is a successful, growing group of businesses based in the delightful seaside town of Lytham St Annes . We are a family business from Farming

The Group consists of three divisions VetPlus a global leader in companion animal nutraceuticals, Agri Lloyd, an agriculture focused unit and Mill Farm Sports Village a multi-purpose leisure complex incorporating a fully owned football club with associated

We are #TeamTangerine

About the role

As Revenue Manager at MFSV, you will be a highly analytical individual with previous experience in a similar environment, with a strong interest in the design and execution of revenue growth You will report directly into the General Manager and work cross functionally with a multitude of stakeholders across our commercial and finance

Excellent customer service is what we strive to achieve for all our customers within each department at We aim to provide an outstanding personalised service to each guest who stays and dines with us, acknowledging special occasions and making them memorable for all

It would also be beneficial, but not essential, to have prior experience with Opera, Concept, SAP, Oracle (ERP) and ONQ software

Role Summary

The main responsibilities of the role will be (but not limited to):

• Implementing revenue management operations, procedures and best practices for Mill Farm facilities, the Hotel at Mill Farm
• Optimising pricing and inventory based upon customer demand and market conditions for all Mill Farm s revenue generating departments in order to maximise profitable
• Ensure the market positioning of all the products of Mill Farm are in line with the objectives of the commercial plan and senior management team including the achievement of revenue, profit, people and guest satisfaction KPI
• Management of the reservations and events team, ensuring that products are sold to optimum capacity within agreed company standard
• Developing pricing strategies, including building rates for rooms and packages, and determining discounts and specialty rate
• Management of all third party agreements, connectivity and onwards relations
• Oversee revenue management and distribution strategy of the complex and manage day to day yield operations upon customer demand and market conditions for all Mill Farm s revenue generating department
• Provide weekly forecast of expected results, variances and budget comparisons and provide input for development of the overall market sales strategy for all department
• Analyse overall monthly performance and provide a summary report with recommendations to improve long term strategie
• Responsible for best practice standards to include, competitor analysis, distribution yield management, inventory availability by channel, pricing control and best available rate concept
• Responsible for all conference and events revenue streams and team management

Ideal Applicant:

• A minimum of three years in reservations management or a revenue role
• Detailed knowledge of technical and managerial applications of reservations
• Excellent analytical skills with an emphasis on market, inventory, and
• Ability to interpret market and benchmarking data and apply to sales
• Ability to analyse financial reports: P&L, forecasts and budgets
• Hold a full UK Driving Licence

The Revenue Manager will hold a bachelor s degree as a The subject of this degree varies, but it is preferred for them to have completed a degree in statistics, marketing, mathematics, finance, accounting, economics, management, or a degree in business

Our focus on Diversity and Inclusion is at the centre of our company value We promote a culture of inclusion in everything we do at #TeamTangerine