Responsibilities
- Develop and implement customizations in ServiceNow
- Write GlideAPI code and JavaScript to accomplish the
- Work with QA and end users to ensure new functionality passes testing, and defects are resolved in a timely manner
- Integrate ServiceNow with other third-party tools using SOAP and REST web services
- Write technical specification or document the
- Create simple POCs and conduct short demos to
- Contribute with technical inputs in adhering to ServiceNow business
- Train/mentor team members as
- Coordinate on multiple projects with client and team
- Perform feature demos to the
- Enter user stories and tasks into Agile Management Update status of the tasks
- Be willing to enhance knowledge on ServiceNow technology and its business
Qualifications
Key Skills:
5+ years of experience on ServiceNow
- Experience in development and customization of ServiceNow modules like:
- Incident Management, Problem Management, Change Management, Knowledge Management, Asset Management, CMDB
- Optional - Customer Service Management, Field Service Management
- Experience in ServiceNow Scripting, JavaScript, GlideAPI, Service Portal UI coding,
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- Good in client-side scripting, server-side scripting, ServiceNow UI branding and
- Excellent understanding of ServiceNow platform capabilities and
- Possess any of the following ServiceNow certifications:
- CSA - Certified System Administrator
- CIS - Certified Implementation Specialist
- CAD - Certified Application Developer
- Excellent Communication skills and must be enthusiastic and must have positive
- Must have directly (1-on-1) interacted with US
- Excellent Documentation and presentation
- Excellent problem-solving
- Ability to work under
Optional Skills:
- Web Services Integration (SOAP, REST, and JSON).
- Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system
- Participate or manage a new SNOW implementation and/or SNOW
- ITIL Certification
Education & Certifications: -
- Bachelor s/Engineering Degree in Computer Science/MBA/MCA
Remote Work :
No