Junior IT Support Specialist all genders

Job description

We are share, your Social Impact Brand, founded in Berlin and on a mission to create social impact through consumption globally. Since our launch in 2018, we have been working passionately to change the world and the way we consume on a daily basis in a sustainable way! How? We offer high-quality consumer products that are both beneficial for our customers and directly support people in need around the world. We have already launched over 120 products through different retail channels.

In this way, we have shared over 94 million times and our concept enabled us to build or repair >150 wells, distribute 24 million meals, 14 million hygiene products, make 42 million days of access to clean drinking water possible and provide 2 million hours of education. Every second, someone shares with share. You can already find our products at dm-drogerie markt, REWE, ROSSMANN, M LLER, ALDI S d, IKEA, DB, Eurowings, Lufthansa, Shell, Mister Spex and more! Stay tuned - we are just getting started!

Do you want to be an essential part of our mission and make the world a better place? Then the following is valid: You + share = !

__Equality of opportunity is a very important topic for us. That is why we strongly encourage people of colour, people with disabilities__, LGBTTIQ* people and parents to apply for a job with us.____

Requirements

Your role:

• Your main responsibility will be to provide hard- and software support to users on-site in our Berlin office and remote users, such as:

  • Windows and MacOS clients
  • Office IT, e.g. network, Wifi, printers and conferencing equipment
  • You will need to be on-site in our cool Kreuzberg office at least 70% of your time to help with any IT issues or set up important meetings

• You will lead the IT onboarding of new employees, including:

  • Purchasing and keeping track of hardware and software licenses
  • Setting up user accounts in Google Workspace and Microsoft 365 and other applications

• You will work with our task and project management tool, improve IT internal processes and create technical documentation

• You will be the point of contact for our external suppliers and service providers

• You will be managing our IT inventory and software licenses, including purchasing and asset tracking

Your profile:

• You re a people person who always strives to improve user s IT experience
• You have a background/interest in IT support, 1 year of experience as an IT Support Specialist or similar role is desirable
• You re a self-learner and always eager to learn new things
• You re proactively catching potential issues before they cause issues for users
• You are the person that your friends and family will call when their computers are broken
• Problem-solving is your thing
• You are the good lazy and would rather automate something than do it repetitively

What we offer:

• Purpose as DNA

• Global number one ambition, amazing track record and inspiring international team

• 4 year young company with little beaten tracks

• Responsible tasks, extensive development opportunities and a very dynamic environment

• Active support for diversity and equality for all in the team

• Benefits:

  • Mobile Work (with 1 time budget to equip better your home-office)
  • Flexible working hours and 28 vacation days (core working hours, more vacation against minimally lower remuneration)
  • Extra holiday day for your birthday
  • The opportunity to take 2 days off a year to do your heart's work as a volunteer
  • Language courses (German and English)
  • Membership to (mindfulness & mental health tool)
  • 1 month fully paid Sabbatical leave (with monetary support for additional 2 months)
  • And yes - we do have the standard fruits, drinks, snacks and ping pong table in the office

Start date: asap

A little insight into our share mentality: What makes us a great team is that we all believe in each other and in our mission to change this world together. We're a team of over 130 driven talents from 19 nations - and we have one key thing in common: we're passionate about what we do and believe that together we can make a big difference.

Are you the person we are looking for to join our team?
Yeah - Then apply right away via our online portal here. We look forward to getting to know you! Unfortunately, applications submitted via email cannot be considered as they do not comply with the GDPR regulations.

If you have any questions about the advertised position, please contact Anna-Maria (Talent Acquisition Manager):
We are not yet barrier-free in all areas, but we want to actively change that and want to develop further. Feel free to contact us if you have any questions.

Since 2018 we are a certified B Corp company! We are quite proud of this, but also continue to work diligently to do good and add value with our products.