Our Client is one of the fastest growing BPOs in the market, providing specialized, award-winning solutions that reduce costs and increase
speed to market for its customers.
Tasks
- Follow the compliance with the quality standards of the project/projects
- Identify, keep records, and inform the hierarchical superiors about the possible non-conformities of quality and their causes.
- Propose and apply corrective measures.
- Control, monitor, and perform verifications in different phases of the process of aligning the quality of the activity performed by the employees.
- Evaluate and identify the training and retraining needs of the project employees.
Requirements
- A C1 level of Hebrew Language (both written & spoken) and a B2 level of English Language
- At least 6 months quality experience
- Excellent command of Microsoft Office tools (especially Excel)
- Good communication and leadership skills
- Ability to adjust your frame of thinking and quickly change priorities to meet deadlines
- Adaptability to new circumstances, technologies, and procedures
- Proactivity, driven to suggest and implement quality
Benefits
- Signing Bonus of 3000 EUR
- Competitive salary package & meal voucher
- Language Bonus
- Bonus Performance
- The opportunity to work in a multi-cultural environment
- Work from home, until further instructions
- Private medical insurance
- Access to benefits discount platform
- Learning programs for your development
- Wellness activities