Quality Analyst - German Speaker (C1/C2)

Our Client is one of the fastest growing BPOs in the market, providing specialized, award-winning solutions that reduce costs and increase

speed to market for its customers.

Tasks

• Follow the compliance with the quality standards of the project/projects
• Identify, keep records, and inform the hierarchical superiors about the possible non-conformities of
  quality and their causes.
• Propose and apply corrective measures.
• Control, monitor, and perform verifications in different phases of the process of aligning the quality of
  the activity performed by the employees
• Evaluate and identify the training and retraining needs of the project employees.

Requirements

• A C1 level of German Language (both written & spoken) and a B2 level of English Language
• At least 6 months quality experience
• Excellent command of Microsoft Office tools (especially Excel)
• Good communication and leadership skills
• Ability to adjust your frame of thinking and quickly change priorities to meet deadlines
• Adaptability to new circumstances, technologies, and procedures
• Proactivity, driven to suggest and implement quality

Benefits

• Signing Bonus of 750 EUR
• Competitive salary package & meal voucher
• Language Bonus
• Bonus Performance
• The opportunity to work in a multi-cultural environment
• Work from home, until further instructions
• Private medical insurance
• Access to benefits discount platform
• Learning programs for your development
• Wellness activities