Technical l SOP Writer

VISARIGHT is a VC-backed Immigration Scaleup based in Germany and operating globally. Our goal is to build the leading immigration platform in Europe. Be a part of something impactful!

We're looking for fluent English and a savvy, technical writer who knows and understands the mechanics of how technology shapes the way we communicate.

Tasks

• Research, create, edit and update high-quality documentation and guidelines of legal or immigration procedures and related processes
• Revise or create SOPs, Work Instructions, forms, checklists and manuals
• Work closely with Legal Operations and IT team to translate technical information into user-friendly content
• Evaluate the effectiveness and supporting documentation for processes and develop prioritized recommendations for improvements
• Independently gather information from subject matter experts to develop, organize, and write standard operating procedures (SOPs) and other process documentation
• Maintain the information architecture of the internal Knowledge Base & external Help Center in accordance with set standards regarding order, clarity, conciseness, style, and terminology
• Collaborating cross-departmentally to create content ideas, engaging web page copy, case studies, infographics, and product sheets

Requirements

• 2+ years of experience as a technical writer
• Strong technical comprehension and writing capability
• Excellent attention to detail, including fact checking, logical flow, formatting, and document structure
• Understanding the specifics of working in a digital startup and the digital environment in general
• Native-level English speaker, knowledge of German is an advantage
• Excellent writing and analytical skills as well as superior research skills
• Ability to work with minimal direction toward the goals and quickly become proficient with new tools and software
• Passion for communication and effective collaboration

Benefits

• Compelling and attractive salary with bonuses and performance-related rewards
• A customized career path in our smart, skilled, and highly motivated international team
• Flexible working hours and possibility to work from anywhere
• Paid vacation days and public holidays
• Regular online and offline team events
• Training budget - opportunities for your development and continuous growth
• Participation in scaling of a immigration product within the emerging industry of global mobility.

VISARIGHT has around 40 people spread over 6+ countries in different time zones. We re a distributed team, though we have an office in Magdeburg (DE).

We care more about the things you do rather than your set working hours. Most of us work Monday - Friday from 9 UTC to 18 UTC, and ideally, you ll overlap at least 5 hours with that. We try to be as asynchronous as possible but still feel that we need some synchronicity to work well.

We value commitment, ownership, proactivity, transparency, and respect. We re proud to have employees from many different nationalities, genders, ages and backgrounds. We believe that diversifying our team is the right thing to do and necessary to build a product that works for and appeals to an audience that truly reflects our communities.