Key Account Manager

Partners relationship management:

• Manages the partners onboarding process.
  
• Building and maintaining strong, long-lasting partner relationships.
  
• Operating as the lead point of contact for any and all matters specific to your accounts.
  
• Comprehend the needs of partners & recommending solutions.
  
• Monitor partners transactions & volume.
  
• Manage the financial settlements, contract renewals, offer & promo creations.
  
• Ensure the timely and successful delivery of our solutions according to partners & Resal needs and objectives.
  

Business growth:

• Overseeing account management, including negotiating contracts and agreements to maximize profit.
  
• Upsells and Cross Sell other Technical Solutions provided by Resal s ECO System.
  
• Collaborating with internal team members to improve customer value.
  
• Initiate business through regular market calls/visits.
  
• Meet or exceed Resal stated targets and Company Goals.
  

Key internal working relationship:

• Working closely with Finance, Operations, Marketing, Engineering.
  

Requirements

• Degree qualification preferably in Business administration, marketing.
  
• 3 years proven experience in customer account management with successful opportunities initiated, processed and closed.
  
• Excellent listening, negotiation, and presentation skills, as well as verbal and written communications skills.
  
• Fundamental technical knowledge.