Sales Consultant - Trauma & Arthroplasty | Cape Town

AREAS OF RESPONSIBILITY:

• Responsible for the sales of the TRAUMA AND ARTHROPLASTY products, including maintaining and growing existing business and expanding of sales within the assigned territory.
  
• Scheduling and attending appointments with existing and potential customers.
  
• Demonstration of products to Clinical personnel.
  
• Completion of weekly planner and activity report for submission to direct manager.
  
• Achieving Sales Targets.
  
• Responsible for networking with and development of relationships with new customers and managing existing customers.
  
• Counting and Management of consignment stock (If applicable).
  
• Requesting and following up on quotations.
  
• General Administration associated with the position.
  
• All activities to be recorded on Forcemanager CRM.
  

CLEAR RESPONSIBILITY AND ACCOUNTABILITY OF THE FOLLOWING SBU:

AS ABOVE:

• Responsible for Marketing activities.
  
• Assist the National Product manager with Journal clubs, workshops/ VISTA meetings and various conferences as needed.
  
• Assist the Sales managers with the Sales budgeting per territory for the SBU.
  
• Effective implementation of tactical and strategic plan.
  
• Effective marketing activities including congresses and customer workshops and educational events.
  
• Daily calls to customers and new prospects.
  
• Effective promotion of all products offered by the company.
  
• Sales Knowledge to allow for effective selling of product features and benefits.
  
• Evaluation, analyses and report on Competitors products, drive strategies and driving appropriate business responses.
  

CUSTOMER RELATIONS:

• In your product and marketing capacity establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders. Build and maintain strong relations with all stakeholders, including customers, payors, government and employees in representing our full line of products and services.
  
• Attending to appointments with Customers and prospects.
  
• Report to Sales Managers when needed with existing and potential customers.
  
• Gather customer requirements in corporation with Sales managers to ensure customer satisfaction.
  
• Assist when needed with the Successful congresses and training workshops.
  
• Assist with identifying the correct customers to attend product training to ensure a ROI.
  
• Manage relationships with all customers, prospects and key opinion leaders where needed.
  
• Maintain good relations and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management.
  
• Customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy and focus products.
  

SALES REPORTS AND ADMINISTRATION:

• Achieve monthly and quarterly sales budgets for the SBU.
  
• Achieve annual sales budgets per SBU.
  
• Assist where need to attend to Daily Ariba/Trade world, tender input and quote requests.
  
• Expense claims handed in on time as per the schedule received from Finance with correct cost allocations.
  
• Monthly reports to the Sales Manager submitted before 5th of the month.
  
• Weekly call reports and Weekly call planners to be recorder on Forcemanager.
  
• Compliance to regulatory SOP s, SA Regulations and Code of Business Ethics by maintaining the Company s ethical position and effectively communicating and managing Company business conduct policies.
  

ADMINISTRATIVE DUTIES:

REPORTS:

• Adhere to credit policies and procedures of the group.
  
• Maintain all administrative responsibilities associated with this position, monthly report on marketing activities.
  
• Ensure all product and marketing activities comply with legal and ethical standards.
  
• Managing all company expenses within the marketing budget provided.
  
• Adhere to any legal or medical requirements and inform management of changed requirements.
  
• Submit monthly report to senior management and record all activities on Forcemanager CRM.
  

STOCK MANAGEMENT:

• Assist with Stock rotation and slow-moving identification and returns. (If applicable).
  
• Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field. (If applicable).
  
• Management of consignment stock allocated to customers on request from Sales Managers. (If applicable).
  
• Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products. (If applicable).
  
• Should a procedural kit procedure be implemented in the SBU the responsibility of managing this and evaluating the effectiveness of it remains your responsibility.
  
• Give effective feedback to Management on Consignment stock. (If applicable).
  

Requirements

QUALIFICATIONS:

• A relevant degree or diploma is an advantage.
  
• Any medical and marketing qualifications would be a definite advantage.
  
• CRICE compliance an advantage.
  

EXPERIENCE REQUIRED:

• Previous Sales experience.
  
• Medical Experience is a preference and previous experience in a similar position such as ORTHOPAEDICS or any experience in the medical industry would be an advantage.
  
• Knowledge of the target group of customers will be an advantage.
  
• Computer literacy and proficiency on MS Office, specifically Excel (level 2 at least) and MS Word is a requirement for this position.
  
• Clinical and product knowledge will be a definite advantage.
  
• Existing relationships with Customer base will be a definite advantage.
  

SKILLS/COMPETENCIES:

• Strong theatre knowledge including technical expertise in the sterile environment.
  
• Advanced planning and organizational skills.
  
• Excellent written & verbal communication skills.
  
• Excellent interpersonal skills.
  
• Negotiation skills.
  
• Project management skills.
  
• Knowledge of marketing analysis, practices, strategies, planning.
  
• Strong analytical, organizational and decision-making skills.
  
• Strong understanding of business and financial drivers.
  
• Strong influencing skills to present new ideas promote collaboration and generate buy-in.
  
• Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving.
  
• Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement.
  
• High level of energy and stress tolerance required.
  
• Ability to work well under pressure and maintain positive, enthusiastic attitude.
  
• High level of motivation and vision and results orientated.
  
• Ability to work effectively in a team environment and build strong working relationships.
  
• Ability to work in a fast-paced environment and meet deadlines.
  
• Time management to be efficient.
  
• Work Ethics.
  
• Ability to travel extensively in the country and when needed to travel abroad.
  
• Knowledge of the sales process that supports marketing activities, with the ability to understand & interpret customer needs using fact-finding to identify sales opportunities.
  
• Proficient in Microsoft Office specially Excel and PowerPoint and Outlook.
  
• Integrity, responsive, high commitment.
  
• Desire to win with a drive on results.
  
• Strong leadership a leader whose personal and professional behavior is aligned to the Group values.