Systems Engineering Technician II- (Remote Work)
Posted on :
24-11-2022
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Job Description
Position: Systems Engineering Technician II- (Remote Work)
REQ ID: FR#97670
Direct Client: State of Colorado - CO OIT
Job Location: 601 E. 18th Ave. Denver, Colorado 80203
Project duration: 11/07/2022 - 06/30/2023
Candidate Must Be Local
Responsible for analyzing and designing solutions to networking issues, providing technical support to other departments, as well as troubleshooting, diagnosing and solving issues with both hardware and software. May require a bachelor's degree and at least 4 years or equivalent experience in a related area. Familiarity with standard concepts, practices, and technologies in the field. A certain degree of creativity is required.
Statement of Work for System Analyst
OIT shall provide the funding necessary to support professional IT resources necessary to provide technical services in support of all divisions within the Governor's Office of Information Technology (OIT). Systems analysts study an organization's current systems (ex. Computers) and design ways to improve efficiency. The primary role of this position is to develop processes and procedures to enhance the services provided, add consistency across the enterprise, and collaborate with Subject Matter Experts to devise the best standards. Contribute to Kaizen (change for the better or continuous improvement) activities and process improvement initiatives. Assist with the definition and design of tools, standard operating procedures, and processes. Audit activities and drive process improvement while working in the Standard Operating Procedure (SOP) team within the Solution, Delivery, and Support team.. Specific duties are as follows:
Training users on how to appropriately utilize their systems
Writing instruction manuals for systems
Write processes and procedures that detail specific steps necessary to complete a technical objective, activity or task;
Review and validate processes and procedures written by other staff members;
Diagram process workflows;
Ability to watch videos and/or interview SMEs and convert information into procedures that outline steps to achieve specific technical outcomes;
Assist in solutioning activities such as research, comparative analysis, attending and documenting the outcomes of vendor technical review meetings;
Assisting in mapping applications and systems to business capabilities;
Consulting with managers to determine what role the systems play in the business
Testing the systems on a regular basis to ensure quality and function
Preparing costs and benefits analysis on systems
Brainstorming new ways to add more functionality to systems
Choosing and configuring the hardware and software of a system
The ability to take initiative and be self-motivated
An adaptable and flexible attitude, allowing them to approach and solve a problem by examining it from different angles
Strong interpersonal skills
Assist in reviewing and rationalizing processes and procedures that guide staff to perform technical activities or tasks
Written and verbal communication skills
The ability to collaborate within a team
Strong attention to detail
Developed skills in examination and analysis
Skills :
Employment Type
Full Time
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