- Manage tickets from Customer
- Provide 1st Level support for inbound ticket
- Monitoring Customer Cloud Infrastructure
Requirements
- Having knowledge and high interest to exploring cloud engineering (AWS, Google Cloud)
- Good communication skill
- Ability to make timely decisions
- Team player and good interpersonal
- Customer focused
- Excellent analytical and problem-solving skills
- Ability to understand operational work processes
- Willingness to learn new technologies
Having knowledge and high interest to exploring cloud engineering (AWS, Google Cloud) Good communication skill Ability to make timely decisions Team player and good interpersonal Customer focused Excellent analytical and problem-solving skills Ability to understand operational work processes Willingness to learn new technologies