Service Desk Specialist
Posted on :
09-12-2022
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
- Following up with clients.
- Completing support tickets.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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