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You will be updated with latest job alerts via emailWarrington - UK
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Problem Manager
At CTS we deliver IT services covering IT strategy, technology platforms, cyber protection and managed services. Our aim is to deliver world-class IT services that transform the user experience and operational success of Law Firms and Barristers Chambers, via cloud-based technology. We are dedicated to focusing on IT services that suit our client s individual needs and shaping our services around the unique requirements of legal sector firms and their users.
Our reputation is built from our passion and commitment to delivering service excellence with integrity. We invest in our teams and in creating an inclusive culture that rewards ambition and encourages freedom to think.
Our values of Passion, Team and Excellence drive our search for new team members to join us. We care about what we do, and how we do it. We achieve more together. We learn and grow every day.
Right now we are looking for a Problem Manager to join the Service Operations team based in Daresbury
Role Purpose
As a Problem Manager at CTS, you will manage the lifecycle of all Problems, with the aim of providing solutions and reducing the likelihood of recurring Incidents happening in the future. You will also be responsible for identifying actual and potential causes of incidents and managing workarounds and known errors.
As a Problem Manager at CTS your key activities will include:
Essential Criteria.
Benefits
We pride ourselves in providing everything you need to feel happy, healthy, developed and resourced. There are more than a few reasons to be part of our amazing team.
Full Time