Job Title- Executive- Technical Documentation
Job Type- Full-time
Job Location- Pune
Why Rahi?
Rahi is a purpose-driven company, and we consider our team our most important asset. Rahi, headquartered in Silicon Valley was founded in 2013 and enables Digital Transformation through its portfolio of Solutions & Services. Our mission is to enable customer success and create a collaborative, growth-oriented culture for our team.
Rahi has consistently won Comparably s Awards for Best Company Culture, Best Outlook and TOP 50 CEOs and management. Our culture is inclusive, open and unabashedly performance-driven
Rahi is a Global IT Solutions Provider in the following core technology categories: Data Center Infrastructure, Cloud Services, Enterprise IT Infrastructure, AV/VC Unified Communications, and Professional, and Managed Services with global fulfillment capabilities in 40+ countries on six continents.
Responsibilities:
- Plan, research, write, publish, and maintain high-quality content for a developer audience
- Write code examples
- Collaborate with product managers, developers, and other writers to identify documentation needs and use-cases, research, write, publish, and maintain high-quality content for a developer audience
- Build strong working relationships with subject matter experts, technical leads, and other stakeholders
- Work with Technical Operations Documentation Manager to obtain an understanding of the documentation requirements
- Labeling, sorting, and categorizing documents for ease of use.
- Retrieving documents upon request.
- Outlining a long-term storage strategy.
- Adhering to regulatory requirements.
- Working with colleagues to ensure consistency of documentation practice across the company.
- Training employees on efficient documentation usage.
- Assisting with both internal and external audits.
- Ensuring documentation integrity.
- Removing documents that are obsolete.
- Utilizing storage software and applications for electronic filing.
- Performing transcription and conversion work.
- Proofreading documents upon request.
Experience and Qualification:
- 2-4 years of proven experience as a technical documentation writer
- Bachelors and College Degree in Technical, Engineering, Writing, English, Computer Science, Communications, Business
Retrieving documents upon request. Outlining a long-term storage strategy. Adhering to regulatory requirements. Working with colleagues to ensure consistency of documentation practice across the company. Training employees on efficient documentation usage. Assisting with both internal and external audits. Ensuring documentation integrity. Removing documents that are obsolete. Utilizing storage software and applications for electronic filing. Performing transcription and conversion work. Proofreading documents upon request.