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You will be updated with latest job alerts via emailClient Lead
AI Machine Learning start up
£80-90K+ OTE
London/Hybrid
We are searching for a strategic and talented Client Lead for an incredible AI machine learning start up in the translation space. Following a $20 million Series A round, they're on the hunt for top talent to join their ambitious mission, heading up the account management team. The new Client Lead will be responsible for strategic thinking on how to maximise revenue from existing large media clients whilst also driving revenue themselves. Experience with enterprise media clients woul be a massive bonus.
Responsibilities:
As Client Lead, you’ll be coming in at a critical time to help:
Own their revenue target for existing customers
Be ultimately accountable for the experience that customers have with the company and maximise the growth and retention of each account
Cultivate strong relationships with customers, ensuring a deep understanding of their strategic goals and how they can help to achieve them
Manage and grow the Account Management team, working with them to build out a best in class account management playbook
Experience:
At least 8+ years experience working in account management or customer success
Demonstrable experience owning and meeting a revenue target
Strong commercial mind - you will need a knack for translating customer needs into new opportunities and deals
Experience managing and leading a high performance team
Evidence of account expansion and understanding of the ‘land and expand’ tactic
Very high attention to detail and adaptability - experience working in a start up/fast paced environment where not all processes are explicitly in place will be helpful
A strategic thinker who can navigate giant media corporates to increase the customer lifetime value and uncover hidden opportunities
Exceptional communication skills and emotional intelligence- relationship building will be pivotal to your success
Hungry to make an impact and get stuck in - excitement about startups, emerging tech, media etc will all be bonuses!
Knowledge of the digital media world and/or an understanding of localisation would be a huge plus!
Loves to build relationships and is genuinely customer-focused
Looking for a place where you can grow
Full Time