Demand Planning Professional 3

Description:

This position will be responsible for the monitoring and facilitation of tool & test equipment receipt, inventory, and returns in both the Imaging and Diagnostic field organizations. The Inventory Support Specialist will monitor a comprehensive materials dashboard, which provides information on the end-to-end flow of materials, and will directly communicate with the appropriate entities to ensure materials are picked up, inventoried, and or returned to stock in compliance with the tool and test equipment program.

Tools and programs to be utilized:
- Material Dashboard
- SAP
- Outlook
- Microsoft Office Suite (Excel and Word)

Key interactions for this position would be with Customer Service Engineers, Regional Service Managers (RSM), Zone Vice Presidents (ZVP), 3rd Party Logistics provider (DHL), FedEx, calibration provider, and the Tool Center staff.

Specific responsibilities:
- Monitor materials dashboard for the following:
o Tools and test equipment awaiting pickup
o Materials receipt confirmation
o Calibrated tools and test equipment periodicity
o Duplicate tools within CSE inventories
o Monitor calibrated tool returns to tool calibration provider

- Communicate with appropriate party as outlined in key interactions for the following:
o Ensure tools and test equipment are picked up from FedEx in a timely manner
o Ensures CSEs that have physically received tools conducts a confirmation receipt scan
o Coordinates with CSEs for the return of duplicate and aged tools when identified
o Coordinates and conducts tools and test equipment inventories with CSEs
o Assists to resolve tools and test equipment inventory discrepancies
o Informs the Inventory Management group on any shipping issues

- Analysis and tracking for the following:
o Conducts analysis of tools and test equipment dashboard for metrics
o Tracks outstanding action items and corrective actions required
o Performs tools and test equipment inventory discrepancy research when required
o Corrects tool order failures within SAP

Qualifications for a successful candidate are as follows:
- Have 2-4 years of applicable experience as outlined above with emphasis in inventories and research
- Possesses 2 years of experience with dashboards, SAP, and Microsoft Office Suite
- Good ability to multi-task in a fast-paced environment
- Organized and detail oriented
- Excellent written and oral communications skills
- Work in person in the Cary, NC office