Job Title: General Clerk III 35304
Description:
- Under minimal supervision, performs clerical office duties such as document processing, report preparation, and data retrieval and filing
- Responds to technical or escalated issues and assists less experienced staff; analyzes or interprets information of intermediate difficulty and draws upon knowledge of procedures and individual judgment in the performance of tasks; and researches or resolves technical and complex problems within a field of expertise following prescribed procedures.
Responsibilities:
- Verifies the accuracy and completeness of data submissions and forms; enters data into appropriate system or processes forms according to standard procedures.
- Receives, researches and interprets documentation for the purpose of completing transactions (i.e., loan settlements, purchase agreements, regulatory filings, legal documents, etc.) following defined procedures.
- Contacts customers outside of the work area and receives incoming inquiries; resolves technical and complex problems within field of expertise.
- Performs analysis of complex nature on information received, and researches or resolves issues following prescribed procedures.
Shift:
- 2nd shift (2 pm to 10:30pm)
Skills:
- Candidates will need to be able to lift 50lbs and can expect to be on their feet for about 90% of their day.
- Position involves data entry and preparation of export documentation in a fast-paced environment.
- Attention to detail and accuracy is required as well as the ability to work in team environment.
- Position requires a self -starter with experience in troubleshooting potential issues, problem solving, and the desire to provide superior customer service.
- Great attendance and a positive attitude a plus.