OPERATIONS MANAGER

Develop and manage implementation roadmap to drive strategy execution

Work with the finance team to develop and run monthly, quarterly, and annual performance review and budgeting sessions for the company.

Monitor financial data and recommend solutions that will improve profitability.

Work with HR to determine hiring and development plans required to deliver on strategic priorities

Leverage various data sources (external trends, internal data, customer feedback, employee

feedback etc.) to continuously review and optimize strategic plans

Operational Excellence

Manage various Business Leads across the company.

Ensure that all systems operate smoothly and align with our quality standards.

Maximise the efficiency of all business procedures, and oversee the ongoing process improvement, compliance, and documentation

Design KPIs and performance audits to evaluate success (in line with strategic objectives) and continuous, measurable improvement

Create systems to monitor daily operations, implement corrective actions and drive continuous improvement

Create tools, systems, and processes that develop a culture of attention to detail and ruthless execution

Revenue Growth & Partnerships

Identify and create new business opportunities, while ensuring the delivery of existing businesses.

Effectively manage existing partners and relationships while actively forming new ones to acquire customers and scale the business

Requirements

The candidate we are looking for should have the following requirements

Previous experience in driving operational excellence, process improvement, project transformation, or similar management roles.

Hands-on knowledge and experience in operations management and process improvement.

• The candidate must have a proven track record of management of operations.
  
• The candidate must have knowledge of Key Account Management-Profit and Loss.
  
• The candidate must have more than 10 years of relevant experience or any similar field.
  

Commercial exposure, with experience in launching new products/businesses, creating successful partnerships and/or driving revenue targets.

Track record of successfully leading and coordinating teams

Attributes

Highly collaborative with a partnership mindset

Exceptional communication & relationship management skills.

Hands-on with keen attention to detail

Technology savvy

Dogged, with high energy levels and open-minded

Possesses a growth mindset at the personal and business level

Benefits

• Competitive pay. NGN500K plus (depending on experience.)
  
• Avenues for professional development
  
• Chance to work with an industry leader
  
• Grow with the company