L1 Help Desk Engineer
Posted on :
29-11-2022
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Job Description
Excellent Communication (both Verbal and written)
Good Customer service
Provide assistance on preliminary actions on End User desktop / Application issues
Good Team player
Troubleshooting / problem-solving
Prior experience of handling helpdesk support function
Multi-task and should be able to work under stringent deadlines
Knowledge on ServiceNow Ticketing Tool (Incident Management, Problem Management, Change Management, etc)
Knowledge on ITIL or Certification would be preferred
Employment Type
Full Time
Key Skills
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