Spare Parts Operation Specialist

Position Task and Responsabilities

• Responsible for place spare parts orders to China, through the weekly order process to replenish parts inventory.
• Identify orders that require special handling, such as emergency orders or large shipments.
• Monitoring the status of orders to ensure delivery is made on the scheduled date.
• Inform the Manager/Chief when the delivery cannot be carried out on the scheduled date.
• Keep team informed of all problems or potential problems related to shipments, deliveries and inventory.
• Direct contact with dealers to follow up on orders, pricing, back order, etc.
• Maintain up to date information on pricing system, costs, customer purchase orders, purchase order requests, kpis, updates, back orders, accruals, month-end closing.
• Budget management
• KPI management (Ordering, Fulfilling, back orders, monthly supply, obsolescence, fill & shipping rate).

Experience/Requirements

• Experience in automotive industry, spare parts operation.
• SAP management (inventory, orders, sales, back order, etc.).
• Management of sales indicators, projections, price collection, customer satisfaction, back order, fill rate.
• Two years of experience in similar positions
• High level of Microsoft Excel, PP
• Intermediate English

Competencies

• Customer Focus
• Result Oriented
• Teamwork
• Analytical / Innovative / Creative
• Strong communication skills
• Planning and organization
• Work under pressure
• Negotiation and Problem Solving