- Identify opportunities for automation in processes and operations in line with organization strategy
- Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement automation solutions.
- Carry out transformational projects that aim to streamline and improve the workflows within and across the departments.
- Finalize appropriate digital transformation platforms in line with Business/ Function Head's needs.
- Manage projects, developing project plans, and monitoring performance.
- Track project performance, specifically to analyse the successful completion of short and long-term goals
- Collaborate with other department leaders to define, prioritize, and develop project management.
- Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way communicating effectively and efficiently for automation projects' closures
- Evaluate, analyse, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate stakeholders.
Eligibility
- Science/ Engineering background with MBA and experience of 4-8 years in digitization/ automation projects in customer journeys
- Having experience Six Sigma /Black Belt/ Green belt
- Experience of carrying out automation projects using Blueprism, UIPath etc is desirable
- Experience of carrying out digital transformation projects- both customers facing and internal
- Experience in creating BRDs, conducting UATs
- Experience in quality, process re-engineering projects
- Experience in a core function product, operations, strategy etc.
- Experience in retail industry preferably financial services
- Digital initiative lifecycle experience- Conceptualization to implementation
Skills : Process Improvement Projects,Value Stream Mapping,Process Re-engineering,Business Analysis,Value Engineering,Project Management,Data Analysis,MIS and Dashboards