Health Insurance Business Analyst

This is a remote position.

• Minimum 2years experience in implementing Health Insurance LOB in Core system and integration with periphery systems, Portals, Mobility etc
  
• Through knowledge of all General Insurance Products
  
• Demonstrated fluency in business processes and process differentiation. Understanding of end to end processes life cycle i.e. Policy issuance, Claims, RI, Co-insurance etc.
  
• Understanding of Indices, fundamentals and analytical data, returns level data etc.
  
• Strong in documentations (i.e. BRD/BSS, Test Plan, Status update etc)
  
• Support and align efforts to meet customer and business needs
  
• Manage customer relationships and expectations by developing a communication process to keep others up to date on project results
  
• Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
  
• Provide project level analysis producing required project analysis documentation (business requirements, scope matrix, UAT plan etc)
  
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
  
• Identify improvement opportunities (proactive and reactive)
  
• Elicit and clearly document business and systems requirements
  
• Assess business process and system inefficiencies
  
• Demonstrated fluency in business processes and process differentiation
  
• Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
  
• Understand and negotiate needs and expectations of multiple stakeholders
  
• Serve as a liaison between all the stakeholders to assist or gather business requirements needed for system modifications, enhancement and implementations
  
• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.
  
• Meet with project team regularly to review project deliverables and deadlines
  
• Review & execute UAT test cases
  
• Manage Triage calls for defects resolutions (between Developer, Testers, Users and other stakeholders or owners as applicable)
  
• Support system conversions, upgrades, enhancements