Customer Relationship Managers
Posted on :
25-11-2022
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Jobs by Experience
4-5 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
25-11-2022
Job Description
Responsibilities
- Assist in the development of an effective Rewards Programme strategy and ensure all aspects of the strategy are implemented.
- Successfully manage rewards and benefits for the Rewards Programme and provide full analyses of the trends and benefits
- Assist in the development and implementation of strategies to acquire, activate, develop and reactivate customers
- Assist in the development and implementation of customer lifecycle communication strategies through multi channels and media
- Assist in the development and implementation of managing data and all associated factors of hygiene, communication and reporting
- Demonstrate excellent 360o communication skills when interacting with the marketing staff, external agencies, suppliers and tenants
- Work as part of a team or individually to deliver high quality standards consistently and accurately.
Requirements
- Matric (NQF 4); Bachelor Degree or Diploma
- At least five years experience in marketing, CRM strategy, loyalty programmes and data analysis
- Acres Patron Management and Microsoft CRM experience is essential (Campaign Management specifically);
- Gaming and hospitality experience is an advantage;
- At least three years experience in a management role managing staff is an advantage
- Proficient skills in MS Office, writing and presentation skills.
Source and purchase stock, Food and Beverage finance and administration Develop & implement concepts, policies, procedures, Quality Assurance, and data analysis; Acres Patron Management
Employment Type
Full Time
Company Industry
Key Skills
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