Operations Lead - Platform Enablement

As an Operations Lead for Platform Enablement, you ll be responsible for supporting capacity planning, annual & quarterly planning and delivery reporting.

Reporting to the Director of Platform Enablement, your key drivers will be enabling teams to meet objectives by helping coordinate, organize and lead. Teams will look to you to facilitate collaboration across TELUS Digital and beyond. To enhance the shared ownership of projects, you will provide consistent communication and visibility to our stakeholders, and help manage risks to maintain the health of our operations.

Your focus will be on Agile business operations, continuous improvement and change management

Requirements

• Lead annual capital planning and building of business cases, ensuring accurate forecasting of resources, budget, capacity and programs; Build POs financial acumen through mentoring and knowledge sharing
  

• Track and report on budget, providing Leadership team with a monthly and quarterly capital and operating expenditures and proactively identify opportunities for budget optimization in collaboration with the Budget & Portfolio team
  
• Ensure continuous alignment of road maps across the Agile teams by working with POs though cross-program rituals such as annual and quarterly planning
  
• Drive evolution of the operating model, ensuring cross-team efficiency, driving Agile, lean and collaborative practices
  
• Track, analyze and report on team metrics. Initiate appropriate internal and external communication, improving transparency and radiating information
  
• Facilitate agenda and discussion for Leadership team meetings, track and ensure follow through on action items, plan Leadership team review of strategic initiatives and programs, advise Leadership team on emerging issues and team needs
  
• Plan and coordinate team engagement activities to support a positive team environment
  

Benefits

Health and well-being:

• Flexible & customizable medical, vision and dental benefits
  
• $5000 for mental health support annually and access to mental health employee assistance programs
  
• Free premium subscription to mental health app, Calm
  
• $750 Well-being allowance
  
• Maternity and parental leave top-up
  
• Fertility treatment coverage
  
• Gender affirmation coverage
  

Financial compensation:

• Regular bonus or sales incentive opportunities in addition to competitive base salary
  
• Equity incentive opportunities
  
• Generous employee pension and share plan with matching programs
  
• Complimentary mobile devices with unlimited plans for select positions
  
• Exclusive opportunities to invest in Canadian start-ups that TELUS is partnered with
  
• Optional student loan repayment through flexible benefits plan
  
• 24/7 financial counselling
  
• Donation matching to eligible Canadian registered charities, to an individual maximum of $2,500 per year and a $1 donation reward for every volunteer hour you track
  
• Flexibility to allocate benefit credits directly to our group RRSP or TFSA
  

Flexibility and time off:

• Flexibility to work in-office, virtually or a combination of both
  
• $250 top-up available to mobile and virtual team members for home office expenses
  
• Digital collaboration experience through Google s next-generation technology tools
  
• Paid time off, including both vacation and additional personal well-being days available through your benefits plan
  

Growth and development:

• Award-winning career development & coaching culture
  
• Access to unlimited LinkedIn Learning, including over 16,000 expertly curated video-based courses
  
• Leadership training, role-specific learning and upskilling and reskilling
  
• Team member resource groups that offer peer support, mentorship and leadership opportunities
  
• Formal recognition and rewards programs
  
• Opportunity for career mobility across the company locally and globally