PURPOSE OF THE JOB: Our client would like an engineer to do the implementation of the Managed Services Product Stack, migration of client data to our platforms and support to Junior Managed IT Staff.
HIGH-LEVEL JOB OBJECTIVES:
Implementation of Managed Services Product Stack
Implementation of Physical Hardware, Servers, Switches, Firewalls, Access Points, Workstations, Laptops, other network devices.
Migration of customer data to relevant platforms
Finding new systems and ways to onboard clients, ensuring a smooth migrations
Supporting clients during the implementation phase, and assist Junior staff where needed
Documenting client info to ensure smooth handovers to support
Completing daily server and up time checks for assigned clients
Training to be completed on all relevant product offerings
Assisting with support requests when not assigned to a project (Pending Manager Approval)
Completing other IT related tasks upon your Line Managers request, ie site surveys, audits etc
BCCM to be updated before 9AM
All projects need to be correctly created in BMS from Solid
All projects time need to be logged on each task
Ticket pool to be checked and actioned with on standby
All calls to be answered in a timely manner when on standby
REQUIRMENTS: Educational:
Matric
Fortinet Certified (NSE 4 & 5)
Azure AZ 103, AZ 300, AZ 301, AZ 500
Vmware VCADBT (Associate Certification (VCA))
Mimecast Gateway Specialist
Veeam Certified Engineer (VMCE)
Unifi Network Specialist
Microsoft 365 MD-101, MS-100, MS-101, MS-500
Office 365 MCSA AWS Certified Cloud Practitioner
Related work experience:
Server Experience. 2008 R2 and above – 5 Years
Microsoft Exchange – 2007 and higher – 5 Years
Networking Experience – 5 Years
Azure & Office 365 Experience – 3 Years
Fortigate Experience – 5 Years
Printing MFP, Workstations (Windows 7 and up), ADSL, LTE, WiFi. and end user peripherals – 10 Years
Mimecast, Synaq, Nable, Unifi, IMAP, POP email solutions – 3 years
Knowledge:
Networking & Routing
Micrsoft Products (Server, Exchange, O365, M365 and Azure)
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