You will be responsible for leading and monitoring the planning and operations within the assigned business unit. This includes assisting with strategic deployment and operational implementation of the strategic plan and projects and initiatives for the assigned business unit.
Essential Responsibilities:
Projects and Planning
- In partnership with senior leadership and quality team, manage and monitor the assigned business unit's portfolio of projects and performance dashboard
- Lead and participate in developing, implementing, and monitoring clinical and operational strategy aligned with the organization at large and each line of business.
- Identify and lead a process for developing and administering the team's annual planning process, as well as underlying goals, projects, strategies, and metrics; influence and negotiate for necessary resources and timelines as needed.
- Develop and lead a monitoring system with visibility to specific business unit's department and senior executive leadership team of progress toward goals with specific metrics.
- Perform project management for business unit's initiatives across the line of business.
- Ensure stakeholder engagement to move strategies forward within CO and the line of business.
- Ensure standard and specialized tools and processes are developed, deployed, and improved upon regularly to support the various project and programs.
Operations
- Inform, develop, and lead the operational infrastructure to ensure the business unit is operating as efficiently as possible and delivering the highest quality services to its customers (LOBs, network, and staff).
- Ensure staff understand the overall clinical and operational strategy and their role in supporting this work.
- Guide team in working effectively across departments and lines of business within the matrix.
- Develop communication plans to ensure internal and external stakeholders are informed and aligned to support the execution of clinical initiatives; this includes working cross-departmentally with other departments.
- Oversee and manage business unit's meeting infrastructure, including central tracking and communication systems.
- Assist in staffing senior leadership meetings and huddles; attend and participate in meetings on behalf of the business unit.
- Organize and manage activities such as retreats, team development, and other forums to ensure collaboration and cohesion.
- In partnership with business unit's senior leadership, identify content and presentations for the company meetings.
- Collaborate with data analysts to extract and present relevant data internally and externally.
- Analyze and recommend areas for improvement in working effectively across departments and lines of business within the matrix structure.
- Assist department leaders in documenting and overseeing existing policies and procedures.
Knowledge, Skills and Abilities Required
- Strong understanding of Oregon Medicaid in area of focus preferred
- Strong understanding of health plan financing, health care costs, health outcome measures, and health plan operations preferred
Education and/or Experience
Required:
- Minimum 5 years' experience required in program, project, or operations administration, including 2 years' experience leading large, complex enterprise-wide projects, and facilitating multi-stakeholder collaborations
- Experience as an influential communicator and creative problem solver, with successful examples of partnering across functions within a corporate matrix environment to gain consensus and support for new initiatives and programs
Preferred:
- Experience in either behavioral health or managed care (depending on business unit)
Equal Employment Opportunity Policy Talent Advisory Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.