Your tasks
To support our ambitious growth, we are looking for a reliable and self-reliant Debt Collector (m/f/d) to strenghten our team! As a Debt Collector, you will be responsible for collecting money owed in the shortest amount of time possible, A collections representative must be courteous and empathetic towards people while remaining determined and persistent. You will be responsible for the following tasks:
- You will work closely with out internal Accounting team and follow up outstanding receivables
- You will implement new techniques and plan actions to collect money owed by our partners.
- You will work on locating and contacting our debtors in order to negotiate payoff dates and create payment schedules.
- You will be the main point of contact for our customers with questions or complaints related to payments and work proactively to resolve these issues while building trust with debtors.
- You will work on identifying gaps within the system, suggest and implement solutions and regularly and independently update the status of the account within our database.
- You will meet and comply with the requirements when legal action is inevitable.
Your Profile
- You have gained a minimum of 2 years of experience in a similar role involving debt collection.
- You have sufficient experience in dealing with targets and tight deadlines, can work well under time pressure and have good time management skills.
- You have already acquired knowledge of the relevant legal requirements.
- You have gained previous experience along with know-how on databases.
- You have strong negotiation and persuasion skills.
- You work exceptionally well in a team and have excellent interpersonal and communication skills.
- You communicate excellently in English (German language is an advantage)
What we offer
Take the driver seat
- Take charge - Be accountable for your own field of responsibility from day one onwards.
- Have impact - Drive development projects and steer the course of the company.
- Make mistakes - Take risks, learn from failures and grow personally with us.
Hit the gas pedal
- Learn as you go - Be supported in a great learning environment with training, mentoring and feedback.
- Accelerate - Go out of your comfort zone and climb your personal growth ladder step by step.
- Outgrow yourself - Unlock your full potential and accomplish things you hardly dare to dream of.
Enjoy the ride
- Be part of the team - Join a great group of individuals standing behind a common goal.
- Have fun - Take part in our legendary parties, company events or just the regular office craziness.
- Write history - Shape the future of an entire industry together with us.