Japanese Inbound Customer Service

This is a remote position.

Think Global - Expect Amazing! TalentWorldGroup is a Revolutionary Multilingual Contact Center. We are a truly people's company and we are on a mission to reinvent professionalHome-Based Workingand build theWorkplace of the Future!

At this time, we are eagerly looking for Japanese Talents living anywhere in the World, for our amazing US/Canadian client, who is the leading global platform for biopharma and Medtech regulated digital health solutions. In this inbound customer care project, we are providing L1 Tech Support (incoming calls and tickets). Join our Talent Pool still this week/year and start Next Week or start your new, long-term 100% remote project in January with us!

Requirements

• 2+ years of experience in Contact center industry preferably with Tier 1 support experience
  
• Strong user level of Computing Skills
  
• You strive for excellence and find your happiness in helping others
  
• Japanese is your mother tongue language
  
• You have good communication skills in English (spoken and written)
  
• College or University Degree is an advantage
  

• Broadband internet connection
  
• Ethernet based LAN connection
  

• Processor: 1.8Ghz upwards (64bit preferable)
  
• RAM: 4 GB RAM upwards
  
• Available Storage: 10Gb minimum
  
• Preferred Resolution: 1920x1080
  
• Wired USB Headset
  

• Microsoft Windows: 10 upwards
  
• MacOS: 10.11.* upwards
  

Benefits

• Home-based working
  
• Freelance contract
  
• project based opportunities
  
• Long term cooperation agreement
  
• Career development
  
• Gamification program (make more money, get holiday paid hours)