Customer Service Planner
Posted on :
16-11-2022
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
16-11-2022
Job Description
Trilogic Recruitment are pleased to be recruiting for 2 Customer Service planners for our client in Swindon.
Our client specialise in the design and manufacturing of customised cable harnesses and electro-mechanical assemblies. Their customers are in the Aerospace, Motorsport, Marine, Mass Transit and Military markets.
HOURS: Monday-Thursday 8am-4.30pm and Friday 8am -1.30pm
SALARY: Depending on the successful candidates requirements. (flexibility)
Role and responsibilities
- To be responsible for and keep up to date with fresh and accurate information, customer open order reports. This includes gathering and acting upon necessary information to accomplish accurate customer open order reports such as supplier part deliveries, status of items through production, quality queries, emails etc.This includes frequently liaising with Internal Customers to gather data such as Sales, Engineering, Purchasing, Production and Quality.
- To monitor customers backlog and ensure product is progressing as it should.
- To ensure the companies Master Planning Schedule is kept up to date with the latest information and dates driven from the open order reports.
- Supporting Internal Customers during calls, visits, meetings etc., with customers over the open order reports created, and actioning any information that is driven from that.
- To handle all requests for expedites and liaise with the correct departments, confirming with the customers any agreed changes.
- To support any other customer requests when called upon such as free issue stock takes, sending delivery notes etc.
Requirements
- Ideally a background in Engineering
- A background in Administration.
Ideally a background in Engineering A background in Administration.
Employment Type
Full Time
Key Skills
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