Financial Analyst

Responsibilities:

Key Responsibilities:

- Maintain complete and accurate records of complaint investigations in accordance with Reserve Bank and Board guidelines. This includes data submitted to the Federal Reserve System's complaints information database.

- Monitor the Reserve's Bank's consumer complaints hotline.

- Work independently to conduct the investigation of consumer complaints against state member banks within designated timeframes.

- Analyze and fully understand issues presented by the complainant, identify any necessary follow-up with the complainant and/or bank staff, determine applicability and compliance with various laws and regulations, identify appropriate resolution, draft investigation summary letters, and determine the materials needed to support investigation findings.

- Maintain strong working knowledge of a variety of banking laws and regulations - including staying abreast of regulatory developments, emerging issues, and compliance trends that have a significant impact on consumers.

Position Requirements:

- Bachelor's degree required or 4 years of applicable experience; a major in business, economics, finance, legal, accounting or a related field is preferred.

- A minimum of three years of direct or comparable banking, financial, industry, or banking supervision experience. Consumer compliance experience is preferred.

- Examiner experience or a commission from a federal or state bank supervisory agency is preferred but not required.

-Knowledge of consumer protection laws and regulations.

- Excellent written and verbal communication skills.

- Strong organizational, problem solving, interpersonal, and analytical thinking skills.

- Excellent project and time management skills and the ability to balance and prioritize multiple assignments as new priorities arise.

- The ability to work independently under minimal direct supervision or oversight.

- Demonstrates and models One Bank Behaviors to include: Collaboration, Emotional Intelligence, Accountability and Critical Thinking.