drjobs Software Engineer(.net with Contact Center exp.)

Software Engineer(.net with Contact Center exp.)

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Job Location drjobs

Saint Louis, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Job Title: Software Engineer(.net with Contact Center exp.)
Job Location: St. Louis, MO(Remote)
Job Duration: Long Term Contract(Possibilty of FTE)
Interview: Video

Summary:

  • The Candidate utilizes a variety of programming languages, technologies, and development processes to analyse, design, write, test, configure, and modify software projects and/or products or enhancements.
  • Constructs software utilities, tools, and applications; designs, develops, tests, and implements operating system, software, and/or application components.
  • Assures that system upgrades are effectively deployed and tracked to ensure availability and boost effectiveness.
  • Completes technical documentation for various tasks, including but not limited to testing, quality assurance, training, troubleshooting, operating, and/or installation and maintenance procedures.

Roles & Responsibilities:

  • Works across multiple modules on projects and supports groups of modules/module areas
  • Implements and tests moderately complex code changes to fix identified defects in existing software products (e.g., identify and debug an application)
  • Moderately enhances new/future software releases and/or creates new software applications
  • Strengthens understanding of on premise solutions and cloud-based solutions/environments; configures components of new systems/technologies to cloud-based solutions
  • Troubleshoots moderate bugs within code (within own component); performs actions as designated in the remediation plan
  • Assists and provides additional support in solving software/systems monitoring issues and escalations which require moderate technical expertise to troubleshoot
  • Reviews requirements and researches and identifies alternative technical solutions
  • Develops understanding of Client's business to ensure successful implementation and support of project efforts
  • Understands the Digital organization's objectives, and the impact on own projects; contributes to development of new technology integration and enablement plans
  • Works in an agile environment and engages in development practices such as peer programming and test-driven development
  • Works closely with business analysts to gain understanding of basic requirements and translates into one or more API-led connectivity solutions (integrations, interfaces, proxies, objects, shared code library, etc.); reviews options to identify best solution and provides design for selected solution
  • Understands and is familiar with relevant technologies in order to design, develop, document, and support simple to moderately complex integration solutions utilizing design patterns, reference architectures and best practices
  • Collaborates with various stakeholders to test new and modified application solutions, utilizing test-driven development when possible
  • Provides assistance to other developers for designing integrations, interfaces, proxies, business objects and business service as needed
  • May be required to work off-hours for project needs, support/upgrade/outage reasons, and systems implementations

Required Skills:

  • Bachelor's degree required, preferably in engineering, mathematics, computer science or business
  • 2+ years of relevant experience required
  • Will consider candidates without a degree if they show/demonstrate having 4 years of equivalent, relevant experience in tools, systems and initiatives leveraged by Client.
  • Programming Languages: Visual Basic, .NET, Java, PowerShell
  • Web Technologies: HTML/HTML5, CSS2/CSS3, JavaScript, AJAX, JQuery, JSON, Typescript, Karma, Jasmine
  • Database Management: SQL, Oracle PL/SQL, MySQL, SQL Server
  • Tools: Visual Studio, Visual Source Safe, Eclipse, Anypoint Studio
  • Platforms: Windows Server, Unix
  • Scripting Technologies: JavaScript, jQuery
  • SOA: Web Services, WCF
  • Version Control: Git
  • Application Servers: Apache Tomcat, IIS
  • Data Interchange: Restful API, XML
  • Good analytical, communication, leadership and human relations skills required.
  • Contact Center and/or Telephony experience preferred; experience with Genesys or Avaya a plus

Skills : ASP.NET,MVC,rest api,IVR

Employment Type

Full Time

Company Industry

Accounting & Auditing

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