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Salary Not Disclosed
Contract renewal administrator
Starting Salary: £22,000 raising to £23,000 after probation
Hours: Mon - Fri 09:00 - 17:30
The Role:
The position is suited to someone with excellent communication, clerical and keyboard skills, a financial grounding, contract management and a keen sense of customer service. The role reports directly into the Renewals Manager.
Primary job responsibilities include:
• Working closely with the Renewals team / Internal teams to maintain the Internal contract renewal and asset database
• Liaising with Internal teams to assist with contract renewal pricing
• Maintaining and delivering accurate information to Internal teams
• Monitor and complete contract close, extension or renewal as appropriate
• Negotiation of cost prices and driving discounts
• Ensuring accurate documentation and records are kept for audit purposes
• Handling any partner or internal team queries
• Provide a high level of support in all aspects to internal teams
• Filing and archiving contract renewal documentation
• Maintaining key partner relationships
Key Accountabilities/Qualification:
• Liaising with partners and customers
• Ability to build strong, lasting relationships with partners and customers
• Ability to demonstrate past experience in sales
Personal Qualities & Skills:
Essential:
• Capable of being highly responsive where required, and a commitment to follow through
• Commercial awareness
• Self-motivated with a high degree of drive and commitment
• Shows a strong interest in the systems, processes and controls
• Ability to work under pressure and communicate effectively at all levels
• High numeracy and sound technical skills with an analytical approach to work
• Problem-solving skills, articulate and uses own initiative
• Good time management skills and the ability to prioritize
• Ability to work as part of a team and to build strong working relationships
• Enthusiastic and dependable
• Good time management
• Experienced MS Office user (Outlook, PowerPoint, Word, Excel)
• GCSE Math’s/English
• Ability to learn new bespoke systems fast
Desirable:
• Knowledge of multi-vendor contract management
• Knowledge of sales procedures
Knowledge of merchant services
Person Specification:
• Strong sense of responsibility and accountability, results driven
• Methodical in approach, sound analytical and problem-solving skills, and keen attention to detail
• Ability to handle multiple tasks and prioritise work to maintain required productivity levels
• Excellent communication skills, both written and verbal
• Professional appearance, well-mannered and a constructive attitude in all work-related matters
• Willingness to research and self-study to keep skills relevant
• Self-motivated, flexible in approach, enthusiastic team player
Full Time