Production Support - Java, UNIX and PL/SQL

Designation: Production Support - Java, UNIX and PL/SQL

Location: New York,NY

Required Qualifications:

• Bachelor's degree or foreign equivalent is required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology Experience
• At least 3 years of experience in Java/any Object-Oriented Programming language.
• Experience in Unix, SQL & Scripting
• Work actively with team members to analyze and resolve application issues
• Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items)
• User Ticket management (Backlog review, User interface and manual prioritization)
• Planned/unplanned events Support BCP (Business Continuity Planning), Migration, Holiday activities
• Coordinate release and post release support and handover
• Implement bug fixes, minor enhancements etc.
• Identify defects/discrepancies to identify the root cause by debugging or analyzing logs
• Improve application stability by observing patterns, recurring alerts or issues for permanent fix or automation
• Knowledge in analyzing and debugging code

Preferred Qualifications:

• Experience in Sybase/DB2/RDBMS
• Experience with job scheduler (Ex. Autosys), Ticketing tool/JIRA
• Experience with IDE is a plus
• Knowledge on ITIL processes Incident Management & Problem Management